Resident Service Coordinator / Affordable Housing

Copa Health•Phoenix, AZ

4d•Onsite

About The Position

Copa Health is seeking a collaborative person-centered Resident Services Coordinator to empower lives by identifying the needs of residents and utilizing community resources to meet those needs, while strengthening residents’ support networks to enable them to live independently and enhance their quality of life. The goal of the RSC program is the self-actualization of residents. RSC’s work in conjunction with the Property Manager to support a mutually respectful, collaborative relationship.

Requirements

High School diploma or equivalent and a minimum of one year of experience as a resident services coordinator, peer support specialist, or similar role.
Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire.

Nice To Haves

Peer Support Certificate highly preferred.
Bilingual (English/Spanish) preferred

Responsibilities

Establish links to community agencies and service providers.
Develop resource directories.
Provide basic case management and referral services.
Monitor the ongoing provision of services from outside agencies.
Help resident groups with activities and community issues.
Help residents build informational support networks with other residents, family, and friends.
Together with management, plead residents’ cases and seek solutions.
Completes all clinical documentation in a timely manner in accordance with policies, procedures, and clinical protocols.