Resident Service Associate

StoryPoint•Louisville, KY

12d•Hybrid

About The Position

As a Resident Service Associate, you will be responsible for cleaning residents' apartments and public areas according to a schedule and established procedures. You will also perform all laundry duties in our commercial laundry facilities. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility. We offer competitive pay and benefits in an excellent work environment.

Requirements

High school diploma and/or one to three years related experience and/or training; or equivalent combination of education and experience.
Prior housekeeping experience preferred.
You love to laugh and have fun while working hard to provide excellent service.
The employee must be able to read, write, and speak fluent English.
While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects.
The employee is occasionally required to reach with hands and arms.
This position requires the ability to review detailed documents and read computer screens.
The employee will occasionally lift and/or move up to 25 pounds.

Responsibilities

Cleans all areas as assigned according to the departmental standards, process, and procedures.
Maintain clean and sanitary conditions in assigned areas as directed, according to established standards, observing proper cleaning technique.
Must possess the ability to make independent decisions and follow instructions.
Must possess the ability to deal tactfully with associates, residents, family members, visitors, government agencies/personnel, and the general public.
Must be able to follow written and oral instructions concerning the mixing of cleaning compounds, liquids, disinfecting solutions, etc.
Must be able to relate information concerning a resident’s condition.
Uses supplies in an economical and prudent manner; Reports supply and equipment needs to supervisor for replenishing.
Ability to operate the following machines buffers, extraction equipment, vacuums and all commercial laundry equipment.
Additional duties as assigned or needed by Housekeeping Lead.