EVS Resident Regional Manager - New York, NY

Compass Group•New York, NY

1d•$130,000 - $160,000

About The Position

The Resident Regional Manager is responsible for multiple environmental services accounts and manages client relations to ensure housekeeping services are of outstanding quality. The position oversees departmental finances, budgets, operations, staffing, work standards, compliance, and coordination with hospital administration and other departments. The manager also supports staff development, innovation, and achievement of facility goals.

Requirements

Four-year college degree and equivalent related experience.
Six years of housekeeping management experience at a large hospital account.
Ability to analyze and interpret financial and other data.
Excellent problem-solving skills in individual and group situations.
High customer-service and quality orientation.
Ability to work under pressure and meet priorities.
Excellent verbal communication skills.
Ability to use a participative approach to manage staff, coordinate and prioritize tasks, and develop budgets with a complete understanding of facility needs and requirements.
Strong leadership, administrative, organizational, and follow-through skills with associates and clients.
Proficiency with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Multi-site account management experience.
Keen understanding of business dynamics.

Responsibilities

Manage client relations and ensure housekeeping services are of outstanding quality.
Oversee the department’s financial data and statistics, monitor unit expenditures, and develop and recommend the operating budget while ensuring the department operates within budget.
Coordinate housekeeping activities with other departments and communicate with administration and other hospital departments.
Plan, prioritize, direct, coordinate, and supervise department functions and activities.
Establish work standards and workflow.
Establish and implement policies and procedures for departmental operations.
Encourage and mentor staff creativity and innovation.
Ensure compliance with all regulatory agencies.
Serve as a positive role model and proactively support facility goals and objectives.
Demonstrate quality leadership in meeting performance plans.
Develop and maintain job descriptions for department staff.
Encourage staff participation in education programs.