Resident Monitor

THE SALVATION ARMY•Lakeland, FL

18h•$15 - $0•Onsite

About The Position

This position is responsible for accepting and processing residents staying in the lodge/shelter overnight, receiving and receipting fees, monitoring resident activity to ensure safety, security, and compliance with house rules, maintaining accurate records and logs, and ensuring the lodge/shelter is kept neat and orderly. Key responsibilities include checking clients into the shelter, completing required intake paperwork, and answering the telephone, responding to questions, and referring clients to other community organizations if no rooms are available.

Requirements

High school diploma or G.E.D.
One year experience performing security or social service work preferred, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
CPR and Basic First Aid
Ability to meet attendance requirements
Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action
Level 2 background screening required

Nice To Haves

One year experience performing security or social service work

Responsibilities

Accepts and processes residents staying in lodge/shelter overnight
Receives and receipts fees received from residents
Monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules
Maintains accurate and complete records and logs containing pertinent information
Ensures that lodge/shelter is maintained in a neat and proper order
Checks clients into the shelter
Completes required paperwork representing client intake
Answers telephone and responds to questions
Refers clients to other community organizations if no rooms available