Resident Monitor

THE SALVATION ARMY•Stuart, FL

3d•$15 - $0•Onsite

About The Position

This position is responsible for accepting and processing residents staying in lodge/shelter overnight. The Resident Monitor ensures safety, security, and compliance to house rules by monitoring resident activities during an assigned shift. This role also involves maintaining accurate and complete records and logs, and ensuring the shelter is kept neat and orderly.

Requirements

High school diploma or G.E.D.
One year experience performing security or social service work preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Effective communication and interpersonal skills to engage, motivate, and appropriately manage client behavior while working with diverse populations and the general public.
Ability to work independently with limited supervision, consistently enforcing established policies, procedures, and program guidelines.
Ability to respond to emergency situations quickly, calmly, and effectively while maintaining control and implementing appropriate corrective actions.
Capability to perform frequent sitting, standing, and walking throughout the workday, with occasional lifting and carrying of light objects (up to 25 lbs.).
Must pass a level 2 background screening.

Responsibilities

Prepares resident rooms for occupancy, ensures facility readiness, checks fire safety equipment, and distributes linens, hygiene items, and medications as required.
Monitors resident activities to maintain a safe and secure environment, enforces house rules, conducts facility rounds, monitors security cameras, and documents significant incidents.
Completes client intake and program documentation, maintains electronic records, processes rent payments, and obtains required signatures on forms, rules, and regulations.
Responds appropriately to emergencies and resident conflicts, assists with de-escalation efforts, manages facility access during operating hours, and supports food pantry operations as needed.