On-Site Resident Manager

GSF Properties•Fresno, CA

3d•Onsite

About The Position

GSF Properties Inc. is seeking a Resident Manager for two small communities in Fresno, CA. Join a dynamic and growing property management team! In this role, you will lead and oversee a total of 45 units across two LIHTC affordable housing communities in Fresno, CA. The ideal candidate will have at least one year of affordable housing experience and a strong understanding of LIHTC compliance, property operations, leasing, and resident relations. You will be responsible for maximizing occupancy, maintaining the physical condition of the properties, and ensuring compliance with all regulatory and company requirements. This role is vital to delivering an exceptional resident experience while supporting ownership's financial goals.

Requirements

At least 1 year of solid affordable housing or property management experience
Strong knowledge of LIHTC (tax credit) compliance, including certifications and recertifications
Experience with leasing, resident relations, and day-to-day property operations
Ability to maintain accurate files and ensure regulatory compliance
Strong communication, organizational, and customer service skills
Self-motivated, detail-oriented, and able to manage multiple priorities
Proficient in basic computer systems and property management software
Dependable and able to work independently while collaborating with a team
Ability to live on-site at Fresno property
A valid driver's license is required.

Responsibilities

Oversee the daily operations of 45-units LIHTC affordable housing community and a 34-unit senior LIHTC community.
Ensure full compliance with LIHTC regulations, fair housing requirements, regulatory reporting, and agency audits.
Manage all leasing activities, including applicant screening, move-ins, certifications, and annual recertifications.
Maintain accurate resident files and compliance documentation in accordance with company and regulatory standards.
Monitor occupancy levels and implement effective leasing and retention strategies to minimize vacancies.
Provide exceptional customer service and foster positive relationships with residents, vendors, and community partners.
Coordinate maintenance activities to ensure the properties are well maintained, safe, and attractive.
Enforce community policies and promptly address resident concerns and issues.
Assist with budgeting, expense control, rent collections, and achieving operational and financial goals.
Collaborate with the Portfolio Manager, Compliance Director, and Compliance Team to ensure regulatory adherence and operational success.