Principal Technical Consultant - On-site Resident

ABB•Houston, TX

1d•Onsite

About The Position

The Principal Technical Consultant - On-Site Resident role is a technical leadership position within ABB's Process Automation division, primarily focused on delivering on-site technical support, advisory services, and consulting expertise at high-stake customer sites on a rotating resident basis. The position involves managing Distributed Control Systems (DCS), particularly ABB 800xA, AC800M, and AC800M HI platforms, providing technical account management, and supporting project engineering as a subject matter expert (SME) between rotations. The role ensures customers receive world-class technical support, system optimization, and advisory services while maintaining ABB's high standards for safety, quality, and customer satisfaction. The work model for the role is: onsite. This role is contributing to the Automation Energy Industries operations in the US.

Requirements

Minimum 8+ years of engineering experience related to Distributed Control Systems (DCS)
Minimum 5+ years of hands-on experience with ABB 800xA, AC800M, or AC800M HI systems in maintenance, commissioning, and on-site support roles
Demonstrated experience in technical account management or customer-facing technical roles
Proven ability to work independently and manage multiple customer sites/relationships simultaneously
Previous experience in field service, on-site engineering support, or resident engineer assignments
Ability to travel up to 75-80%
Applicants should possess a work authorization that would allow them to work permanently in the United States without sponsorship

Responsibilities

Leading alignment and development of consultancy products and services to meet customer needs; negotiating contracts and leading sales activities with multiple local units to win major consulting assignments.
Leading customer discussions, preparation of technical proposals, techno-commercial negotiations, co-creation workshops with customers, technical guidance for the customer, etc.
Forming and leading teams to deliver assignments with a focus on operational execution.
Overseeing and delivering challenging and major assignments.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Paid Parental Leave
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.