Resident Manager, Property Management (Squamish, BC)
About The Position
In this role, you’ll be at the centre of keeping our community running smoothly - troubleshooting issues, maintaining our spaces to a high standard, and working under the direction of your Property Manager closely with residents, contractors and your teammates. No two days look the same, and you’ll lean on your technical skills, problem solving mindset, and commitment to doing the right thing. We move fast, support one another, and take pride in creating places people are proud to call home. If you thrive in a hands-on environment where teamwork, accountability, and continuous improvement drive everything we do, you’ll fit right in. This role is a live‑in position and requires residency in an on‑site, designated one‑bedroom suite. This arrangement supports the hands‑on, responsive nature of the role and helps ensure seamless support for our household/team needs.
Requirements
- Minimum of 2 years residential maintenance experience
- Excellent communication skills, both oral and written
- Excellent organizational and problem-solving skills
- Willingness to learn and the ability to work without direction – a self-starter
- Proficiency in Microsoft Office applications: Outlook, Word, Excel and experience with Yardi Rent Café and Maintenance IQ is an asset.
Nice To Haves
- Understanding of BC Residential Tenancy Act and its application an asset
Responsibilities
- Work directly with a Property Manager to ensure preventative maintenance is completed and supervise contractors/trades who are on site
- Complete minor buildings repairs such as painting, basic plumbing and carpentry, minor electrical repairs, and assist janitorial duties as require
- Conduct standard move in and move out inspections as require
- Deliver an exemplary level of customer service by responding professionally and promptly to resident inquiries, greeting tenants, visitors and contractors
- Complete daily inspections of the property’s common areas, building exterior and any amenities to ensure all are maintained to a high standard and move in and move out inspections as require
- Conduct inspections of all utility and storage rooms, and ensure cleanliness
- Complete monthly, quarterly and annual building reports through Yardi
- Oversee elevator bookings and ensure security is maintained during moves
- Supervise the use of any amenity areas
- Respond to and coordinate tenant repairs
- Answer the building phone line on a rotation to resolve tenant concerns, and be on call for property emergencies
- Program security fobs as required and ensure the property is safe and secure at all time
- Ensure the Property Management Office and property interior and exterior are clean and tidy in conjunction with others.
- Ensure compliance with relevant legislation including the RTA, Fire Codes, WCB, OH&S
- Attend staff meetings
- Assist if needed at our other multi-family properties in the Metro Vancouver area.
- Show suites to prospective tenants, evaluating candidates and providing feedback to the property manager.
- Other duties as assigned.
Benefits
- Great, diverse, authentic people!
- Unlimited career growth opportunities
- Mentorship from the ‘best in the biz’
- Corporate Giving Strategy supporting community development
- Annual salary reviews and performance bonuses
- A robust Benefit Plan and Employee Assistance Program
- Educational Assistance Program
- Pay range: $55,000 - $60,000, per annum, depending on experience. As this is a live‑in position, a brand new, one‑bedroom suite will be provided.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
