Resident Engineer - Boston, MA

Nidec•Saint Louis, MO

3d•Onsite

About The Position

The Account Manager IV will serve to be the liaison between Amazon and Nidec’s Automation, Drive Technology and Drives Business Units. The role will be based in Boston, Massachusetts and will require visiting multiple Amazon facilities. Engagement with and having a thorough understanding of all Amazon programs and Nidec products is required. The candidate for this position must have a technical background with experience. On site customer engagement is required. Strong communication skills and the ability to multitask are important aspects to the position. Must have skills and ability to work independently within a customer location. Disciplined to be self-guided and able prioritize activities when required.

Requirements

Bachelor's degree in engineering or a related field
Requires 3+ years of managerial experience.
Experience in the Warehouse Automation space is a plus
Experience with electric motors, gearing and electronic drives desired
Strong analytical and problem-solving skills
Knowledge of quality control processes and procedures
Knowledge of general engineering practices and procedures
Project Management experience
Excellent communication and interpersonal skills
Ability to work independently in a customer’s location
Ability to manage multiple projects and priorities
High integrity, accountability, and results driven
Ability to tolerate and manage conflict situations
Ability to build trust and reassurance in Amazon locations
English mandatory.

Nice To Haves

Other languages skills are preferred but not required

Responsibilities

Provide direct communication from Amazon locations to Nidec.
Ensure Amazon and Nidec are aligned on daily communications regarding specific programs, projects, and quality.
Oversee delivery of Amazon engineering projects, programs, and initiatives by working directly with Amazon contacts in their locations.
Develop and maintain relationships with Amazon personnel to ensure a clear and collaborative communication link is established with Nidec.
Collaborate with Amazon and Nidec to gain full transparency of Amazon’s programs and strategy.
Confirm engineering standards, design practices, and review processes are being utilized and communicated between Amazon and Nidec
Communicate with and support Nidec Sales Account Managers on day-to-day activities at specific Amazon facilities in Boston area.
Communicate with and support Nidec Engineering management and engineers on day-to-day activities at specific Amazon facilities in Boston area.
Ensure engineering outputs meet performance, reliability, regulatory, and Amazon requirements.
Work directly with Amazon and Nidec engineering teams to support these efforts
Support development and optimization of Amazon products, processes, or systems across the lifecycle
Provide direct communication between Amazon and Nidec engineering managers, engineers, and technical specialists who are engaged on Amazon programs and projects
Collaborate with Nidec Product Management, Manufacturing, Supply Chain, Quality, EHS, and IT on all Amazon programs and projects for Boston locations
Ensure with Amazon and Nidec engineering activities comply with safety, regulatory, and quality requirements as well as any Amazon specific requirements
Help support and facilitate Amazon on site investigations and corrective actions for technical or quality issues on Amazon products
Perform a regular assessment and report out on all Nidec product line and field rejects.
Provide Amazon onsite review and analysis of Nidec products.
Report back to Nidec entities.
Prepare and publish weekly activities report and distribute to Nidec teams