Resident Emergency Response Coordinator | PRN

FrasierBoulder, CO
Onsite

About The Position

As a Resident Emergency Response Coordinator (RERC), you’ll provide trusted 24/7 emergency response services for Frasier residents and guests—responding to alerts, coordinating emergency services, and supporting campus safety systems that help residents feel secure every day. Frasier is a purpose-driven, nonprofit 501(c)(3) life plan retirement community that has been part of the Boulder community since 1960. Guided by our core values, we foster community, cultivate curiosity, and inspire excellence while demonstrating respect and accountability in everything we do. Our purpose is to build community that inspires and celebrates life.

Requirements

  • High school diploma or GED required.
  • Current CPR/AED and First Aid certification, or ability to obtain certification upon hire.
  • Working knowledge of emergency response procedures, safety practices, resident safety principles, and basic first aid appropriate to an Independent Living setting and within scope of practice.
  • Knowledge of incident reporting requirements, documentation standards, and confidentiality expectations.
  • Strong verbal and written communication skills, including the ability to communicate clearly during emergencies.
  • Ability to respond physically and promptly to emergency situations, including walking rounds and rapid response to alerts.
  • Ability to remain awake, alert, and attentive throughout overnight shifts.

Nice To Haves

  • One year of experience in urgent response and personal care, preferred.

Responsibilities

  • Respond immediately and appropriately to emergency or disaster situations, acting within the scope of duties for an Independent Living setting.
  • Monitor and respond to the Momentum Emergency Alert System and coordinate emergency services as indicated.
  • Communicate with resident emergency contacts when residents are transported to the hospital.
  • Complete timely and accurate incident reports for appropriate and confidential distribution; maintain incident tracking logs.
  • Provide overnight safety or visual checks for residents when time-limited monitoring is indicated due to acute illness or injury.
  • Complete daily resident safety and wellness check-ins on day shifts.
  • Notice changes in a resident’s condition, behavior, or safety needs and respond appropriately.
  • Coordinate with emergency services and resident emergency contacts when additional support is indicated.
  • Maintain clear, timely, and confidential documentation related to resident incidents, follow-up, and safety concerns.
  • Manage and support the Momentum Emergency Alert System in Independent Living, including routine monitoring and maintenance as directed.
  • Conduct frequent walking rounds and door checks to ensure campus safety and building security.
  • Maintain community AED machines on a bi-monthly basis.
  • Support routine documentation, communication, and follow-up to help ensure resident safety concerns are addressed appropriately.
  • Work independently and follow established protocols with reliability and attention to detail.

Benefits

  • 83% of Health, Dental, & Vision Insurance premiums covered by Frasier
  • 401(k) Retirement Plan – 100% match on the first 5%
  • 100% Employer-paid Disability and Life Insurance
  • Generous Paid Time Off (accrue up to 18 days/year)
  • Tuition Reimbursement – up to $5,250 per year
  • Free On-site Fitness Center
  • Free Employee Assistance Program (EAP)
  • $10 YMCA membership
  • Free EcoPass (bus pass) for full-time team members
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