Resident District Manager

Sodexo•Lynchburg, VA

2d•Onsite

About The Position

Sodexo is seeking a Resident District Manager at Liberty University in Lynchburg, VA. This is a senior leadership role in Campus Dining, focusing on managing a team and interacting daily with the client. Liberty University is the largest Christian University in the country and has a long-standing relationship with Sodexo, with a recently extended contract for an additional 10 years. The position reports directly to the Vice President of Operations and oversees a management team including General Managers for Resident Dining, Catering, Athletic Training Table, and 27 Retail locations. This role manages 30 Managers, 800 front-line employees, and a managed volume of $42 million.

Requirements

Bachelor’s Degree or equivalent experience
5 years minimum management experience
5 years minimum functional experience
Ability to direct other leaders in a high-volume business
Strong financial acumen, and a P&L background
Experience driving employee engagement and student satisfaction through strong leadership skills
Knowledge of client contracts and the ability to ensure compliance
Ability to manage multiple priorities
Professional communication skills
Passion for a high level of customer service

Responsibilities

Have exceptional client service mentality and executive presence
Support a diverse and inclusive workforce
Develop exceptional client relations and ensure the campus food service program goals align with client needs
Achieve company and client financial targets and goals
Integrate fully within our client's organization and be a trusted advisor with a customer service focus
Create a positive work environment
Direct other leaders in a high-volume business
Ensure compliance with client contracts