Resident Director - University of Louisiana at Monroe

Capstone on Campus Management LLC•Monroe, LA

12h•Onsite

About The Position

The Resident Director is a live-in position and requires flexibility of work hours, including work performed on weekends and evenings. The Resident Director is responsible for a comprehensive student development program for the community.

Requirements

Bachelor’s degree.
1-2 years of residence life or student service experience.
Experience working with undergraduate student populations.
Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners.
Proficiency with Microsoft Office and student housing management software.
Ability to operate standard office equipment (e.g., copier, computer, telephone).
Experience supervising student staff members.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and competing priorities in a dynamic environment.
Ability to lift and/or move up to 35 pounds.
Ability to live on site and participate in an after-hours on-call duty rotation

Nice To Haves

Master’s Degree in Higher Education/Student Affairs/Counseling or related field.

Responsibilities

Oversees the recruitment, training, supervision, and ongoing development and performance evaluation of Resident Assistants (RAs)
Directly responsible for RA training and RA meetings that foster staff teamwork and collaboration
Meet with RA staff for weekly 1 on 1’s and responsible for overseeing RA weekly reports.
Directly oversee RA duty scheduling.
Motivate RA’s and empower them to promote student growth and development in their community.
Be visible and accessible to residents, role modeling responsible behavior and personal integrity. Individually interact and engage with students.
Serve as a resource and referral agent for residents through personal interaction
Meet with students involving student conduct issues and utilize creative and appropriate disciplinary sanctions.
Promote a safe and inclusive environment for all residents and address any concerns in a timely and effective manner.
Effectively respond to and manage emergency and/or crisis situations by participation as the second level responder in on-call duty rotation with other professional staff.
Assist in creating and sharing content across social media platforms and other marketing channels as part of a collaborative team effort.
Facilitate/lead mediations between roommates.
Directly oversee a vibrant RA programming model that provides healthy social activities to the resident population.
Help advise and coach RAs on program planning/implementation and attend programs as needed.
Promote and attend student life programming initiatives on campus
Directly oversee health and safety inspections and provide follow-up to students not in compliance.
Participate in fire drills and follow-up with residents not in compliance with fire drills or fire inspections performed by the Fire Marshal or designee.
Lead communication to students that are not in compliance with the turn-ready process following check-out.
Participate in recruitment events which include tours, information sessions, and open house.
Indirectly oversee areas of the budget related to RA staff and RA programming. Upload receipts and comply with all P Card polices/procedures.
Uses database systems to ensure accurate record keeping of student information, including occupancy levels, and housing assignments.
Walk-through community on a regular basis for cleanliness and maintenance needs identification.
Participate and support check-in, check-out preparation as needed in coordination with other team members.
Provide a weekly report to supervisor and other team members outlining information/updates of the community.
Provides backup front office support, including maintaining records and responding to residents and guest inquiries.
This position requires a regular workday with additional responsibilities in the evenings and weekends as needed.
Participates in the after-hours on call emergency response rotation.
Other duties as assigned.