Director of Resident Programs

Senior Lifestyle•Oak Brook, IL

4h•$70,000•Onsite

About The Position

The Director of Resident Programs is responsible for planning and leading daily programs and special events that enhance the lifestyle for residents and highlights the positive aspects of life at a Senior Lifestyle Community. This role requires an individual who exhibits creativity, innovation, and a willingness to try new things. The ideal candidate is a source of positive energy and inspiration to residents, families, and team members, capable of leading daily community programs independently with confidence. They must be able to pivot in the event of an event no-show, cancellation, or other unanticipated interruption to the schedule, and create and nurture community partnerships to enhance resident life. This position reports to the Executive Director and may supervise other staff.

Requirements

A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Entry-level (0-3+ years) experience.
Must have experience leading small or large group events.
Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.
Competent with computer applications including Microsoft Suite, Outlook Email, Online learning portals, and Social Media.
Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
Willingness to try something new.
Enthusiastic, positive demeanor that encourages residents, employees, and family members to engage with the programs of the community.
Must have the ability and license to drive an automobile.
Manages or supervises associates.

Nice To Haves

event planning
experience leading small and large group programs
experience coordinating community partnerships
specialty skills such as: fitness certification, musically inclined, or artistic skills

Responsibilities

Plan and lead daily programs within the community.
Develop opportunities for team members from other departments to create and lead programs.
Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments.
Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events, and holiday celebrations.
Develop rapport with residents to encourage participation in community programs and events.
Acknowledge, understand, and promote the SLC wellness model by offering opportunities for residents to experience programming in 7 areas of wellness (physical, social, emotional, spiritual, intellectual, vocational, & environmental).
Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month.
Organize and lead trips outside the community to enhance the opportunities for residents to remain connected to the greater community.
Develop partnerships inside and outside of the community to enhance program and event offerings.
Promote the lifestyle in the community through an active social media presence and positive partnership with the sales and marketing departments.
Oversee the resident ambassador program.
Support and participate in setting up the seasonal/holiday décor of the community.
Responsible for keeping program flyers, bulletin boards, and digital signs up to date and meeting SLC and Brand standards.
Perform work tasks in a way that preserves each resident’s dignity, privacy, and confidentiality.
Responsible for hiring, training, developing, and mentoring dept employees in accordance with Senior Lifestyle Corporation Human Resources guidelines.
Secure and maintain all department equipment and supplies.
Manage the department budget and expenses.
Document and maintain all records as required to effectively manage the department.