Director Of Programs

Merakey • Pottsville, PA

6h

About The Position

The Director of Programs plays a key role in overseeing the day-to-day operations of a specific program or service within their identified Division, responsible for program implementation and evaluation. Reporting to the Senior Director or Director, this position plays a key role in ensuring program quality, effectiveness, and impact. This role may manage a caseload of their own. This is a management position responsible for the direct supervision of assigned Campus Managers/Supervisors or Community House Managers and the oversight of assigned I/DD residences.

Requirements

• Bachelor’s Degree or the equivalency for credited coursework and experience
• 1-3 total years of experience

Responsibilities

• Implement strategic plan activities as directed by Divisional leadership aligning with the organization’s mission and goals
• Oversee the day-to-day operations of an assigned program(s), ensuring efficient delivery of services and adherence to budgetary constraints
• Implement and provide feedback on policies and procedures related to program operations, staff management, and service delivery, ensuring consistency, clarity, and alignment with organizational values and objectives.
• Ensure that programs adhere to best practices, regulatory standards, evidence-based standards of care and Merakey policies and procedures.
• Lead and supervise a team of professionals providing guidance, support, and professional development opportunities.
• Oversee staff performance management processes, including regular evaluations, goal setting, and professional development planning and mentoring, ensuring alignment with organizational objectives and values.
• Implement disciplinary actions when necessary, following established protocols and ensuring fairness and consistency following organizational policies and applicable laws.
• Lead recruitment and hiring processes for program staff, including job posting, candidate screening, interviewing, and selection, while ensuring diversity, equity, and inclusion principles are upheld.
• Manage timecards and attendance records for staff, ensuring accuracy and compliance with organizational policies and procedures.
• Coordinate scheduling and staffing needs to ensure adequate coverage for program activities and services.
• Take responsibility for the profit and loss (P&L) of the assigned programs
• Informs and participates in annual budget development in collaboration with senior leadership
• Manages approved program budgets monitoring financial performance and implementing corrective actions as needed to achieve financial sustainability.
• Develop and implement marketing strategies to promote program services and increase community awareness
• Coordinate with communications staff to develop promotional materials, press releases, and online content to highlight program achievements and impact.
• Compiles individual specific data such as medical history, unit of service, rates, staffing needs, etc. for all initial/annual IDT/LEP Assessments.
• Collaborates with Behavior Specialist regarding Behavior Support Plan; submits to Peer Review; works with House Manager regarding response and plan of action; monitors adherence to plan.
• Working with ED, coordinates new admissions to residences and participates in the reassignment of internal Consumer residence moves.
• Participates in completion of Requisition Form for any change in individual/Staff status
• Serves as a resource for House manager in determining activities in individuals' immediate neighborhoods. Fosters inclusion.
• Analyzes weekly, monthly, quarterly reports submitted by House Managers to verify adherence to IDT/LEP; determines any changes needed or inconsistencies in services provided; and initiates changes as appropriate.
• With ED makes appropriate funeral arrangements.
• Routinely reviews and audits individual goal plan development and implementation to include completion by staff.
• Conducts monthly supervisory 1:1 staff meetings.
• After analysis of data/information regarding non-reportable medication errors, staffing patterns, and problem resolution ensures recommendation and corrective action are implemented.
• Oversees staffing schedules with House Managers for all assigned residences to make sure schedules reflect budgeted hours.
• Regularly inspects residences, surrounding landscape for cleanliness, furniture, appliances, and fire safety equipment for operability; recommends corrective action; and follows up to ensure compliance.
• Directs emergency procedures i.e. Emergency Evacuation and Relocation Plan, Inclement Weather, etc.
• Orients new House Managers.
• Reviews Community House Manager training records and addresses non-compliance with applicable mandated training equipment.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager