Resident Care Coordinator-Exp Req.

Elite Care•Tigard, OR

2d•Onsite

About The Position

Elite Care at Fanno Creek is seeking a passionate and dedicated Residential Care Coordinator to join their team. This role offers a unique work environment, allowing employees to work in a resident's home, which may feel like home to them as well. The position provides opportunities for on-the-job learning and development, along with mentoring and educational support for career advancement. The Resident Care Coordinator plays an integral leadership role in assisting the Administrator with smooth operations, including managing resident care, overseeing medication management, and handling professional correspondence and documentation with medical providers, outside agencies, family members, POAs, and state agencies. Additionally, the role involves assisting with team member training, onboarding, and career development, managing staffing and schedules, and collaborating with HR on hiring, coaching, and promoting talent. Ideal candidates are motivated, enthusiastic individuals with strong interpersonal, team-building, and communication skills, who are organized, detailed, self-starters with excellent leadership and coaching abilities, and enjoy variety in their workday while making a difference.

Requirements

18 years or older.
Minimum of 2 years of experience in a healthcare setting.
Minimum of one year as a Med Tech or RCC.
One year of experience in a supervisory or lead position.
Candidates without at least 1 year of healthcare experience will not be considered.

Nice To Haves

One year of experience managing scheduling/staffing with a strong understanding of coverage needs.
Knowledge of OARs for an ALF/RCF or related licensure.
Experience and knowledge of the state survey process.

Responsibilities

Train new Personal Assistants (PA) and Med Techs (MT) on caregiving, med administration and passing, campus software and computer programs, and procedures and practices.
Set work schedules for staff, posting at least 30 days in advance (preferably 60).
Arrange staffing to best cover the floor based on residents’ needs; rearrange as necessary and communicate changes and updates to all parties.
Work the floor and fill in as PA or MT as needed.
Help cover other areas as needed, such as assisting in the kitchen, activities, and/or housekeeping.
Audit medication rooms weekly to ensure order and compliance.
Know and thoroughly understand each position (PA, Med Tech, AC, Dietary, Nurse) to enhance working relationships, functionality of the community, harmony, residents and resident care, and the overall business model.
Lead by example with a positive attitude, appropriate workplace behavior and language, and a willingness to model and perform what you ask of others.
Assist in the recruitment and selection of staff.
Work with and seek counsel from HR for proper documentation, serious violations, performance or behavioral concerns, and terminations.
Communicate with doctors and other outside providers, pharmacies, facilities, and referral agencies to manage medication, admission and re-admits, and appointments.