Resident Care Coordinator

Brookdale Senior Living Inc.•Medford, OR

About The Position

The Resident Care Coordinator provides direct supervision of caregiving in the community and helps ensure residents are treated with respect and dignity, with individual needs recognized and independence encouraged. The role supports a homelike atmosphere and coordinates resident care staff, training, staffing schedules, medication processes, resident records, and communication with families and community professionals. The coordinator observes residents’ health and safety, addresses concerns within scope of practice, reports significant changes and incidents, and shares on-call duties as required. Brookdale describes a comprehensive benefits offering with eligibility varying by employment status. Part- and full-time associates may be eligible for medical, dental, and vision insurance, a 401(k), an associate assistance program, employee discounts, a referral program, early access to earned wages for hourly associates outside California, and optional benefits. Full-time associates may also be eligible for paid time off and holidays, company-provided life insurance, adoption benefits, disability coverage, flexible spending and health savings accounts, optional insurance and legal coverage, and tuition reimbursement. Temporary associates are not benefits eligible but may participate in the 401(k) program. Base pay depends on the applicant’s skills and experience.

Responsibilities

Directly supervises resident care staff, monitors performance, collaborates with community leadership on performance evaluations, coaches and counsels associates, and conducts and documents corrective action as needed.
Coordinates ongoing training and education for resident care staff.
Verifies associate time cards and weekly hours reports; prepares nursing schedules to provide appropriate coverage within budget; arranges replacement staffing and maintains records of staffing changes, requests, and irregularities.
Observes residents’ health status, takes action within scope of practice, and promptly reports significant changes, medication or treatment reactions, and incidents to the Health and Wellness Director or designee.
Assists the Health and Wellness Director or designee with medication management, pharmacy orders, and medication records; ensures medications are stored properly and medication carts, cupboards, and rooms are maintained according to standards.
Administers medications to residents when within scope of practice and may regularly review residents’ ability to self-administer, consistent with state regulations.
Monitors staff medication administration, including frequent audits of medication administration records (MAR).
Observes residents, records significant reactions, notifies community leadership of conditions and reactions to drugs or treatments and of significant incidents, and promptly responds to resident emergency calls.
Communicates with families about residents’ personal needs and achievements, reminds families about scheduled physician, dental, or eye appointments, assigns vital signs to associates, and monitors compliance.
Ensures in-house ancillary medical services, such as podiatry, physician and psychiatric visits, laboratory work, X-rays, and ambulance services, are scheduled and followed through.
Assists with organizing and developing service plan reviews with appropriate resident care team members and families.
Maintains resident charts, including reviewing resident assistant documentation, conducting monthly MAR reviews, setting up new resident records, and thinning records appropriately.
Participates in department quality improvement activities, including quality assurance surveys assigned by community leadership.
Performs daily, weekly, and monthly safety and infection-control checks of the home and grounds, assisting community leadership with resident health and safety.
Participates in community functions, including family socials and open houses, and communicates with community professionals.
Shares on-call duties as required.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates outside California
Optional identity theft protection
Optional pet insurance
Paid time off (full-time eligibility)
Paid holidays (full-time eligibility)
Company-provided life insurance (full-time eligibility)
Adoption benefit (full-time eligibility)
Short- and long-term disability (full-time eligibility)
Flexible Spending Accounts (full-time eligibility)
Health Savings Account (full-time eligibility)
Optional life and dependent life insurance (full-time eligibility)
Optional accident, critical illness, and hospital indemnity insurance and legal plan (full-time eligibility)
Tuition reimbursement (full-time eligibility)
401(k) participation for temporary associates, although they are not benefits eligible
Advance of qualifying naturalization application fees, up to $725 less applicable taxes and withholding, for associates employed at least one year