Resident Assistant (Fall Semester 2026 and Winter Semester 2027)

St. Clair County Community College•Port Huron, MI

6d•Onsite

About The Position

The Resident Assistant (RA) is a residential staff live-in position that serves as a mentor for housing residents and fosters the College’s Housing mission to create an inclusive and healthy living environment.

Requirements

Must be full-time SC4 students (enrolled or to be enrolled in 12 credits/contact hours or more each semester) during the terms of employment.
Possess effective written and oral communication skills.
Have proficient computer and phone skills.
Ability to provide quality customer service.
Ability to maintain satisfactory attendance and punctuality.
Display honesty, trustworthiness, and ethical behavior while maintaining confidentiality.

Nice To Haves

One to two years of customer service experience is preferred.
Minimum of a high school diploma or equivalent.

Responsibilities

Assist the housing team in maintaining a safe, secure, and healthy living environment while ensuring compliance with college, housing, and safety policies and procedures; provide basic emergency response support as needed.
Build relationships, assist residents with academic and personal needs, and facilitate resolution of student concerns by providing referrals to campus resources as needed.
Serve as the first point of contact for residents on general questions related to college housing.
Communicate serious matters, emergencies, needed repairs, and/or safety concerns to the Manager of College Housing.
Work scheduled front desk shifts.
Work night and weekend duty shifts on a rotating basis with other resident assistants.
Attend regular residential team staff and resident housing meetings.
Assist with tasks such as move-in/move-out and housing orientation.
Create and maintain monthly bulletin boards.
Plan events for the College’s residential housing community.
Demonstrate behavior in support of a multicultural environment, modeling a positive and professional demeanor while acting as an ambassador for the college.
Maintain confidentiality in all matters related to resident students and staff including compliance with FERPA and HIPPA.
Perform other duties as assigned.