Resident Assistant, Galvan Homeless Shelter

St Catherine s Center for Children • Hudson, NY

2d • Onsite

About The Position

St. Catherine’s Center for Children is a non-profit organization dedicated to serving vulnerable children, families, and adults through a variety of human services. These include residential and therapeutic foster care, Kinship support, homeless and community-based services, and a special education school. The organization fosters an equitable, inclusive, and diversified workplace, emphasizing mindfulness, relevance, respect, and solidarity. Their mission is to provide comprehensive human services that offer hope, foster growth, and improve lives, guided by a vision of embracing change and developing new services to meet community needs.

Requirements

• Must be able to work Monday-Friday, 4pm-12am (8-hour shifts), 40 hours weekly.
• High School Diploma or GED required.
• Valid & Clean New York State Driver’s License (actively licensed a minimum of one year) required.
• Demonstrated ability to exercise independent ethical judgment, maintain strict client confidentiality, and communicate effectively in writing.
• Proven ability to engage empathetically and respectfully with individuals from diverse cultural, socioeconomic, and developmental backgrounds, including but not limited to a broad range of people with various developmental and functional levels.
• Therapeutic Crisis Intervention (TCI) experience or formal training.
• Active CPR and First Aid certifications is a plus!
• Prior experience working within a human services or residential shelter environment preferred.
• Familiarity with Capital Region social services and community support resources is beneficial.
• Working knowledge of Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Docs, Sheets, Meet), alongside secure Internet practices.
• Capable of exercising ethical, independent judgment and discretion while handling sensitive data with strict confidentiality.
• Professional record of integrity, proven reliability, dependability, and the positivity and flexibility needed to adapt to day-to-day changes in client needs.
• Ability to complete pre-employment background check requirements, including NYS Child Care Background Check (CBC) fingerprinting.
• Staff in driving positions must be able to meet the agency’s minimum requirements of our insurance policy for authorized drivers including, but not limited to, the minimum age of 21 at time of hire; with the ability to maintain insurability throughout employment.

Nice To Haves

• College degree in Human Services or related field preferred.
• Active CPR and First Aid certifications is a plus!
• Familiarity with Capital Region social services and community support resources is beneficial.

Responsibilities

• Build and maintain professional, supportive relationships with residents while strictly upholding personal boundaries and organizational policies.
• Conduct routine interior and exterior safety rounds to maintain a secure, healthy, and clean property; report maintenance needs and follow up as necessary.
• Accurately record family interactions, critical incidents, intakes, and case progress notes in alignment with agency report logging standards.
• Facilitate conflict resolution, offer de-escalation/mediation, and step in during crisis situations as needed.
• Guide families through the intake-to-discharge continuum, by equipping residents with the information and tools needed to make informed daily decisions and build self-determination.
• Safely transport clients in agency vehicles across the Capital Region based on families’ needs.
• Guard sensitive client/agency information and champion resident rights at all times.
• Maintain active CPR/First Aid certification and participate in required professional development.
• Maintain open communication with leadership, proactively share feedback/concerns, and contribute to the maintenance of a “client supportive” and respectful community.
• Carry out additional position-related duties as assigned by the Director of Housing.

Benefits

• Pension Plan with generous agency contribution
• 403(b) Retirement Savings
• Student Loan Forgiveness (eligible for Public Service Loan Forgiveness Program)
• Travel and mileage reimbursements
• Medical, Dental, and Vision plans
• Well-being Reimbursement ($600 annual benefit)
• Generous Combined Leave Time (CLT)
• Paid holidays
• Fully employer-paid, automatic life insurance coverage
• Paid Certifications & Training (Therapeutic Crisis Intervention (TCI) and CPR/AED/First Aid)
• Tuition Assistance
• Career Advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED