Resident Assistance Coordinator

Manchester Housing and Redevelopment Authority • Manchester, NH

9d • Onsite

About The Position

Manchester Housing and Redevelopment Authority is hiring a Service Coordination Specialist to work directly with MHRA’s tenant population. This role will be providing quality service coordination and supporting our residents with a variety of services. The Service Coordination Specialist will educate and assist residents on a continual basis regarding available services, MHRA policies, and understanding tenancy obligations while encouraging residents to remain as independent as possible.

Requirements

• Minimum of three to five years related experience in working directly with the elderly, persons with disabilities, and/or families.
• Comfortable with spreadsheets and word documents.
• Ability to interact with all residents in a compassionate, diplomatic, and helpful manner.
• Ability to approach work in a creative and analytical way.
• Must be able to work independently and maintain professional boundaries.
• A valid driver’s license and personal auto insurance are required.

Responsibilities

• Providing quality service coordination and supporting residents with a variety of services.
• Educating and assisting residents on an ongoing basis regarding available services, MHRA policies, and understanding tenancy obligations.
• Encouraging residents to remain as independent as possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed