Local Assistance Coordinator

Euro-CenterPlantation, FL
$48,000 - $52,000

About The Position

Euro-Center is seeking a motivated, customer-focused professional to join their team. This role involves helping people, solving problems, and collaborating within a team environment. The ideal candidate will possess strong communication skills, a positive attitude, and a willingness to learn and support colleagues. While previous experience in insurance, healthcare, assistance services, or customer service is preferred, it is not strictly required. Euro-Center welcomes candidates from diverse backgrounds who are dedicated to providing exceptional service and contributing to a high-performing team.

Requirements

  • High school diploma or equivalent required
  • Excellent customer service and communication skills, with the ability to interact professionally with clients, providers, and colleagues.
  • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
  • Detail-oriented with a high level of accuracy and accountability.
  • Strong problem-solving skills and ability to make sound decisions in a dynamic environment.
  • Proficient in Microsoft Office applications and general computer systems.
  • Ability to learn new systems, processes, and insurance-related information quickly.
  • Strong team player with the ability to collaborate effectively across departments, support colleagues, share knowledge, and contribute to a positive work environment.
  • Professional, adaptable, and committed to delivering high-quality service.
  • Ability to handle confidential and sensitive information in accordance with company policies.

Nice To Haves

  • Associate's or bachelor's degree preferred.
  • Previous experience in customer service, administrative support, healthcare, insurance, medical assistance, travel assistance, or call center operations.
  • Experience working with medical providers, health insurance claims, billing, case management, or healthcare coordination.
  • Familiarity with international assistance or insurance industry operations.
  • Bilingual or multilingual skills, particularly Spanish and/or Portuguese.
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