Resident Ambassador - Charleston, SC

PulteGroup•North Charleston, SC

About The Position

The Resident Ambassador welcomes customers, answers questions, provides community tours, and takes registrations. The role also attends sales-oriented events, special functions, and activities promoting Del Webb communities, including public traffic-building events, new phase releases, grand openings, groundbreaking events, national sales events, informational seminars, resident and community relations events, realtor events, testimonials or interviews, and prospect reference-list activities. Other duties may be assigned. The position requires residency in a Del Webb community, familiarity with its features, amenities, and offerings, basic computer proficiency, clear verbal and written communication, and the ability to build rapport and create a welcoming environment. Management responsibilities, direct reports, indirect reports, and budgetary responsibility are not applicable.

Requirements

  • Minimum high school diploma or equivalent preferred.
  • Must be a resident of a Del Webb community.
  • Familiarity with the community's features, amenities, and offerings.
  • Basic proficiency in using computer systems.
  • Ability to communicate clearly and effectively with customers, verbally and in writing.
  • Ability to build rapport with customers and create a welcoming environment.

Responsibilities

  • Greet customers.
  • Answer customer questions.
  • Provide community tours.
  • Take registrations.
  • Attend sales-oriented events and special functions.
  • Attend traffic-building events, such as barbecues, theme parties, entertainment functions, demonstrations, and public promotional events.
  • Attend new phase releases, grand openings, and groundbreaking events.
  • Attend national sales events and informational seminars.
  • Attend resident relations and community relations events, including events with local chambers or other organizations.
  • Attend realtor events.
  • Participate in testimonials or interviews for use in advertisements, websites, and mailings.
  • Provide a reference list for prospects.
  • Perform other duties as assigned.
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