Resident Advocate

Caring Connection • Benton Harbor, MI

7d • Onsite

About The Position

Provides information, referrals, and advocacy services to residents. Within the limits of agency policy and practice, this position is authorized to carry out the following in a professional and ethical manner.

Requirements

• Good verbal and written communication skills
• Computer proficiency with Microsoft Word.
• Good organizational skills.
• Ability to communicate with people from diverse cultures.
• Knowledge of services available within the community.
• Remain current on issues re: DV and Sexual Assault.
• Ability to respond supportively to persons/clients in crisis.
• Ability to enter progress notes and statistics via computer.
• High School Diploma or GED
• Valid Driver’s License, a working motor vehicle, and proof of current vehicle insurance.
• Undergo and successfully pass a State of Michigan LIEN Check and Central Registry Clearance.
• Pre-Employment Drug and Alcohol Screen.
• Negative TB Test upon hire with follow-up TB tests as required by Caring Connection policy.
• Undergo a background check with no recent felony convictions and no abuse/neglect convictions.

Responsibilities

• Handles 24 hour crisis line on shift
• Facilitate services for residents
• Orients new residents to shelter procedures.
• Document all services and activities in resident files daily
• Read and follow agency and program policy manuals
• Successfully complete all training requirements
• Interact with residents on a daily basis a minimum of 3 hours per shift
• Assist with meal preparation, child care, chores as needed
• Complete safety checks of the shelter during shift
• Maintain shelter cleanliness
• Notify on-call worker in cases of emergency
• Restock supplies as needed
• Must be able to maintain professional boundaries.
• Will obtain and maintain CPR and First Aid Certification.
• Will attend New Service Provider Training.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED