Resident Advocate (Full Time)

DOVE Center • St. George, UT

1d • Onsite

About The Position

The Resident Advocate is responsible to maintain confidentiality, security, safety, and general upkeep of the DOVE House. Attend to the overall needs of the in-shelter clients and answer all helpline and dispatch phone calls; along with assisting intake and exit of clients; and maintain a professional and considerate manner while acting as a Resident Advocate at the DOVE House.

Requirements

• Clear criminal background check
• Strong communication skills; including phone skills
• High school diploma or equivalent
• Two years of experience working with the public

Nice To Haves

• Bilingual helpful
• Continual learner
• Self-motivator who takes initiative
• Outstanding attendance and punctuality
• Exhibit an encouraging and positive attitude
• Demonstrates an effective use of time, good organizational skills (including the ability to juggle projects and time commitments), and can prioritize crucial job-related tasks
• Can adjust to changes in normal routine and is open to requests from clients, co-staff, or administration
• Cooperates with staff, works well with others, provides assistance when needed
• Can be relied upon by co-workers/management to follow through
• Volunteers for assignments to enhance the organization
• Is respected by his/her peers, subordinates, superiors and/or clients
• Stay current with best practices for providing victim advocacy
• 40-hour victim advocacy training

Responsibilities

• Maintain security, safety, and upkeep of shelter
• Provide Shelter coverage on one to two overnight shifts weekly
• Follow policy and procedures
• Attend to the overall needs of the in-shelter clients
• Provide victim advocacy as needed
• Operate the 24hr hotline and provide crisis advocacy
• Support client action plan goals
• Document activities and notes in database and advocate logs

Benefits

• $2.00 weekend shift differential pay
• 401(k) 3% Match
• Accrued PTO
• Paid Holidays
• Premium Pay
• Insurance (Medical/HSA, EAP, Dental, Vision, Life, Voluntary Life, Voluntary Short-Term Disability)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees