Resident Advocate Relief
About The Position
The Resident Advocate Relief position supports residents at the Mission Heights Supportive Housing Program, a 14-bed lodge with two accompanied two-bedroom apartments in Columbia Heights, Minnesota. The program serves adults age 18 and older of all genders, including people experiencing homelessness, mental illness, substance use, domestic violence, or other trauma. Its approach emphasizes a healing-centered place of belonging. The position provides supportive services and helps maintain a safe, secure environment while protecting resident confidentiality. Duties include monitoring medication, assisting with transportation, responding to calls, conducting screenings and resident checks, supporting meals and activities, providing crisis intervention and advocacy, coordinating intakes, maintaining documentation and resource information, and completing clerical tasks. The role calls for sensitivity to residents’ experiences and the ability to work with people from diverse backgrounds.
Requirements
- Understanding and sensitivity to the unique challenges experienced by people facing homelessness, mental illness, and substance use disorder.
- Excellent working knowledge of AA/NA and other recovery programs.
- Computer proficiency, including use of email, internet navigation, and basic data entry in a database system.
- Ability to work well with people from diverse racial, cultural, social, and economic backgrounds.
- Awareness of culturally specific resources.
- Ability to lift and carry up to 25 pounds and bend, stoop, kneel, and climb flights of stairs.
- Understanding of substance use disorder and the needs of residents in recovery.
Responsibilities
- Know emergency procedures and related forms, and attend quarterly emergency-procedure reviews.
- Maintain resident confidentiality in accordance with confidentiality laws.
- Uphold program and Missions, Inc. policies and procedures.
- Attend staff meetings and in-service training.
- Assist with resident transportation.
- Answer incoming telephone calls.
- Monitor medication and note discrepancies in daily and medication logs.
- Conduct random urinalysis drug and alcohol screenings.
- Visually check residents and document their status.
- Complete a building check three times per shift.
- Conduct bedroom inspections.
- Provide individual and class advocacy with social services, economic assistance, mental health, medical, and criminal justice systems on behalf of residents.
- Coordinate recreational and group activities with residents.
- Complete resident intakes and orient new residents to the program.
- Assign rooms and distribute linens and personal items to new residents.
- Provide information about resources and options to help residents design goals and objectives.
- Review goals sheets bi-weekly with assigned residents and document in-progress notes.
- Update resident progress notes with other pertinent information as needed.
- Complete pre-admission interview forms with potential residents and coordinate intakes.
- Develop and maintain resource information.
- Facilitate groups.
- Complete clerical and other tasks as requested by the Program Manager.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
