Resident Advocate, Transitional Recovery Housing - 2nd Shift

AVIVO•Minneapolis, MN

6d•$25 - $31•Onsite

About The Position

Do you know, you have the power to change the course of someone’s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people. Recovery doesn't stop when treatment ends for the day. As a Resident Advocate, you help create a safe, supportive, and recovery-focused environment for individuals residing in Avivo's Transitional Recovery Lodging program. You are often the person participants turn to when they need support, encouragement, problem-solving assistance, or simply someone who believes in their ability to move forward. This role is ideal for someone who enjoys building relationships, supporting people through challenges, and helping create a community where individuals can focus on recovery, stability, and long-term success. This position is scheduled to work 2nd Shift: 3:00 PM–11:00 PM on Saturday, Sunday, Monday, and Tuesday. Applicants must be able to work this schedule. Avivo is a 32-hour work week organization, offering full-time pay and benefits while supporting balance and sustainability in your work.

Requirements

High school diploma or equivalent
Two years of experience working with individuals experiencing mental health and chemical health challenges
Lived experience may be considered toward experience requirements
Knowledge of or experience working with individuals who have experienced long-term homelessness
Strong communication and relationship-building skills
Ability to de-escalate situations and respond calmly during crises
Understanding of recovery-oriented, trauma-informed, Housing First, and harm reduction approaches, or willingness to learn
Ability to maintain professional boundaries while providing compassionate support
Strong problem-solving skills and sound judgment
Valid driver's license, proof of insurance, and a clean driving record
Ability to work the required schedule of Saturday, Sunday, Monday, and Tuesday from 3:00 PM–11:00 PM

Responsibilities

Build positive, supportive relationships with participants in recovery
Help maintain a safe, secure, and welcoming living environment
Monitor building activity and manage resident and guest access
Respond to participant needs by providing food, supplies, and other essential resources
Answer participant calls and provide support, problem-solving, and guidance
Conduct crisis prevention and intervention activities to support housing stability and participant wellbeing
Promote recovery-oriented, trauma-informed, and harm reduction practices
Encourage participation in pro-social, health, and wellness activities
Assist participants with transportation needs, appointments, and community connections
Complete required documentation and maintain accurate participant records
Collaborate with internal teams and community partners to support participant success

Benefits

32-hour full-time work week
Medical Health plan
Health Savings Account (HSA)
Nice Healthcare: offers chat, video visits and in-home primary care visits
Dental plan
Dependent Care Flexible Spending Account (FSA)
Basic Life/AD&D & Voluntary Life/AD&D
Long term disability
Option to purchase critical illness, accident insurance and short-term disability
401(k) Plan
10 Paid holidays & generous PTO