Resident Advisor (2nd Shift)- Behavioral Health
About The Position
As a Resident Advisor, you will help create a safe, supportive, and respectful residential environment for clients and staff. You will be a consistent presence in the program, helping residents navigate daily challenges, encouraging positive decision-making, and ensuring program expectations are followed. This hands-on role is suited to someone dependable, observant, calm under pressure, and passionate about supporting others. The position is active and on-site, with a second-shift schedule of approximately 3:00 p.m. to 11:00 p.m. The Resident Advisor supports residents and peers, monitors client activities, maintains program safety and structure, completes records, responds to challenging situations, assists with non-clinical intake activities, and transports clients when needed. The role requires frequent standing and walking and may involve stairs, driving, and operating standard office equipment.
Requirements
- High school diploma or high school equivalency required.
- 0–2 years of experience; relevant experience is welcome but not required.
- Strong verbal and written communication skills.
- Intermediate problem-solving skills, including the ability to prioritize and multitask.
- Comfort using computers and basic data-management systems for record keeping.
- Basic knowledge of conflict-resolution and crisis-management techniques.
- Ability to drive when required by the program.
- Reliability, sound judgment, and the ability to remain calm and professional in challenging situations.
- Ability to build positive relationships while maintaining appropriate boundaries and program expectations.
- Ability to walk up to four flights of stairs consecutively, depending on the location.
- Ability to operate standard office equipment, including a computer.
Responsibilities
- Monitor resident activities and ensure program guidelines and safety protocols are followed.
- Conduct regular rounds of buildings and grounds to promote safety, security, and smooth facility operations.
- Assist clients and peers with everyday challenges and encourage appropriate choices.
- Provide ongoing supervision and oversight of client activities while maintaining a respectful and professional approach.
- Complete timely and accurate documentation using designated software and systems.
- Use conflict-resolution and crisis-management techniques to respond to challenging situations and help maintain safety and stability.
- Assist with non-clinical intake activities and other routine program needs as required.
- Observe changes in behavior, recognize potential concerns, and monitor client movement appropriately.
- Transport clients when needed, operating a program vehicle safely and responsibly.
- Perform other duties that support the success of the residential program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
