Resident Advisor - Behavioral Health

Talbert House•Wilmington, OH
•$18 - $19•Onsite

About The Position

As a Resident Advisor, you’ll play an important role in creating a safe, supportive, and respectful residential environment for our clients and staff. You’ll be a consistent presence in the program—helping residents navigate daily challenges, encouraging positive decision-making, and ensuring program expectations are followed. This is a hands-on role for someone who is dependable, observant, calm under pressure, and passionate about supporting others.

Requirements

  • Strong verbal and written communication skills
  • Intermediate problem-solving skills with the ability to prioritize and multitask
  • Comfort using computers and basic data-management systems for record keeping
  • Basic knowledge of conflict resolution and crisis management techniques
  • Ability to drive when required by the program
  • Reliability, sound judgment, and the ability to remain calm and professional in challenging situations
  • High school diploma or high school equivalency required
  • 0–2 years of experience; relevant experience is welcome but not required

Nice To Haves

  • Relevant experience is welcome but not required

Responsibilities

  • Create a safe and supportive environment by monitoring resident activities and ensuring program guidelines and safety protocols are followed.
  • Be a visible presence throughout the program by conducting regular rounds of the buildings and grounds to promote safety, security, and smooth facility operations.
  • Support positive decision-making by assisting clients and peers with everyday challenges and encouraging appropriate choices.
  • Provide ongoing supervision and oversight of client activities while maintaining a respectful and professional approach.
  • Keep accurate records by completing timely documentation using designated software and systems.
  • Respond confidently to challenging situations, using conflict resolution and crisis management techniques to help maintain safety and stability.
  • Assist with non-clinical intake activities and other routine program needs as required.
  • Stay attentive to changes in behavior, recognizing potential concerns and monitoring client movement appropriately.
  • Transport clients when needed, operating a program vehicle safely and responsibly.
  • Pitch in where needed and perform other duties that support the success of the residential program.
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