Resident Advisor - Housing

Talbert House • Cincinnati, OH

1d • $17 - $20

About The Position

The Resident Advisor – Veteran Housing helps create a safe, supportive, and respectful residential environment where veterans can focus on stability, personal growth, and their next chapter in life. The role supports day-to-day residential program operations by promoting safety and security, encouraging positive decision-making, monitoring resident activities, and ensuring program guidelines are followed.

The position involves resident oversight, routine facility rounds, documentation, non-clinical intake support, emergency and incident response, and transportation when required and authorized. The Resident Advisor collaborates with colleagues, follows established policies and procedures, and performs other duties as assigned. The role requires active engagement in a residential setting and the ability to perform routine monitoring, facility rounds, resident support, documentation, and other assigned duties.

Requirements

• High school diploma or equivalent.
• Zero to two years of relevant experience.
• Strong verbal and written communication skills, including respectful communication with residents, coworkers, and other stakeholders.
• Sound judgment, problem-solving skills, and ability to manage multiple responsibilities in a residential setting.
• Basic conflict resolution, de-escalation, and crisis management skills, including the ability to remain calm and professional under pressure.
• Basic computer proficiency and ability to use designated software for documentation and record keeping.
• Strong observation skills, reliability, and attention to detail.
• Ability to maintain appropriate professional boundaries, follow program protocols, and handle sensitive information responsibly.
• Ability to drive a program vehicle when required by the position.
• Commitment to maintaining a safe, respectful, and supportive environment for veterans.
• Willingness to learn program procedures, follow established guidelines, and work collaboratively as part of a team.
• Ability to meet the position's mobility, sensory, communication, and physical demands, including frequent standing and walking, driving as assigned, and walking up to four flights of stairs consecutively depending on facility location.
• Ability to operate standard office equipment, including a computer, and use designated systems for documentation and record keeping.

Responsibilities

• Monitor resident activities to ensure program guidelines are followed and residents receive appropriate support and supervision.
• Conduct routine rounds of buildings and grounds to identify safety concerns, maintain security, and support facility operations.
• Build respectful, professional relationships with residents and peers while encouraging responsible choices, accountability, and adherence to program expectations.
• Monitor resident activity and movement, remain alert to changes in behavior, and communicate concerns to appropriate team members.
• Complete timely, thorough, and accurate records using designated software and established documentation procedures.
• Respond to challenging situations using sound judgment, de-escalation, conflict resolution, and crisis management techniques.
• Perform routine, non-clinical intake responsibilities as needed to support an organized admission process.
• Operate a program vehicle to transport residents when required and authorized.
• Collaborate with colleagues, follow established policies and procedures, and complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED