Resident Advisor - Housing (2nd Shift)

Talbert House • Cincinnati, OH

1d • $17 - $20

About The Position

The Resident Advisor – Veteran Housing supports the day-to-day operation of a residential program for veterans. The role promotes a safe, supportive, and respectful environment where residents can focus on stability, personal growth, and their next chapter in life. The Resident Advisor monitors resident activities, encourages positive decision-making, supports compliance with program guidelines, and provides appropriate supervision.

The position includes facility rounds, resident oversight, documentation, non-clinical intake support, and responding to emergencies or incidents. It may also include operating a program vehicle to transport residents when required and authorized. The role requires active engagement in a residential setting and collaboration with colleagues to support program operations. The listed second shift is approximately 4:00 p.m. to 12:00 a.m.

Requirements

• High school diploma or equivalent.
• Zero to two years of relevant experience.
• Strong verbal and written communication skills, including respectful communication with residents, coworkers, and other stakeholders.
• Sound judgment, problem-solving skills, and ability to manage multiple responsibilities in a residential setting.
• Basic conflict resolution, de-escalation, and crisis management skills, including the ability to remain calm and professional under pressure.
• Basic computer proficiency and ability to use designated software for documentation and record keeping.
• Strong observation skills, reliability, and attention to detail.
• Ability to maintain professional boundaries, follow program protocols, and handle sensitive information responsibly.
• Ability to drive a program vehicle when required by the position.
• Commitment to maintaining a safe, respectful, and supportive environment for veterans.
• Willingness to learn program procedures, follow established guidelines, and work collaboratively as part of a team.

Responsibilities

• Monitor resident activities to ensure program guidelines are followed and residents receive appropriate support and supervision.
• Conduct routine rounds of buildings and grounds to identify safety concerns, maintain security, and support facility operations.
• Build respectful, professional relationships with residents and peers while encouraging responsible choices, accountability, and adherence to program expectations.
• Monitor resident activity and movement, remain alert to behavioral changes, and communicate concerns to appropriate team members.
• Complete timely, thorough, and accurate records using designated software and established documentation procedures.
• Use sound judgment, de-escalation, conflict resolution, and crisis management techniques to respond to challenging situations.
• Perform routine, non-clinical intake responsibilities as needed to support an organized admission process.
• Operate a program vehicle to transport residents when required and authorized.
• Collaborate with colleagues, follow established policies and procedures, and complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED