Resident Advisor - Full-time - Lincoln City

Helping Hands Reentry Outreach Centers•Lincoln City, OR

About The Position

The Resident Advisor supervises shelter activities to ensure participant safety and manages shelter intakes, reentry interviews, after-hours referrals, bunk assignments, dorm inspections, and property storage. The role maintains accurate logs, shift reports, and participant records manually and through a web-based program. It also involves performing urinalysis and breathalyzer testing as needed, attending agency and program staff meetings, facilitating problem-solving, and providing crisis intervention services. The position calls for someone who is passionate about helping others, nonjudgmental, able to work independently, and capable of assessing situations and responding constructively. The role is full-time and benefit eligible, with pay of $18.90 per hour. Work is primarily indoors in an office setting, with frequent computer use and movement around the facility.

Requirements

  • Ability to work independently and assess situations appropriately, taking corrective action as necessary.
  • Written and verbal communication skills, good computer skills, and phone etiquette.
  • A nonjudgmental approach and the ability to handle difficult situations in positive and constructive ways.
  • Understanding of issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.

Nice To Haves

  • Experience working with homeless or low-income populations.
  • Direct or lived experience with homelessness, addiction, and/or low-income populations.

Responsibilities

  • Supervise shelter activities to ensure participant safety.
  • Conduct shelter intakes, reentry interviews, and after-hours referrals.
  • Manage timely bunk assignments, dorm inspections, and property storage.
  • Maintain accurate logs, shift reports, and participant records manually and using a web-based program.
  • Perform urinalysis and breathalyzer testing of participants as needed.
  • Attend agency and program staff meetings.
  • Facilitate problem-solving and provide crisis intervention services to participants as necessary.

Benefits

  • Benefit eligible
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