Resident Activities Manager for Special Events- Residential Learning Community (Student Living)

Greystar Management Services • Laredo, TX

5d

About The Position

The Resident Activities Manager oversees day-to-day operations for a residential learning community, ensuring efficient systems and professional standards for timely, sensitive responses to students, families, and community members. The role addresses inquiries and concerns involving policies, housing assignments, access control, student conflicts, and general assistance.

The manager supports students’ success and well-being through advising, referrals, care, recognition, leadership opportunities, and responsive outreach. Working with other staff and departments, the role also supports student care and conduct, crisis response, occupancy management, retention, major housing operations, and safe, clean facilities. The position recruits, trains, and directly supervises Resident Assistants, Desk Assistants, and other assigned team members.

Responsibilities

• Advise students and family members in decision-making and provide resource referrals to support student success and well-being.
• Respond to students’ physical or emotional health concerns, personal matters, and housing concerns.
• Provide and support student recognition initiatives and promote leadership opportunities.
• Provide timely, sensitive responses and outreach, and build relationships with students of concern as needed.
• Foster healthy learning and social environments that model teamwork and inclusive, supportive, collaborative, service-oriented, and multicultural communities.
• Assist with student care and conduct, crisis response, occupancy management, and retention initiatives in coordination with other staff and departments.
• Identify and document potential violations of codes, policies, and regulations.
• Assist with major operations projects, including returning student housing selection, mid-year housing assignments, and first-year placements.
• Inspect buildings and grounds for safety and cleanliness, and alert maintenance to repair needs.
• Support operations during emergencies and crises while prioritizing the safety and well-being of residents and staff.
• Recruit, train, and directly supervise Resident Assistants, Desk Assistants, and other assigned team members.

Benefits

• Medical insurance, including low-cost or free basic employee-only coverage
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time off, including vacation, personal days, sick days, and paid holidays
• Onsite housing discount for eligible onsite team members, subject to discount terms and unit availability
• Paid sabbatical after 10 years of service and every five years thereafter
• 401(k) with company match up to 6% of pay after six months of service
• Paid parental leave
• Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
• Employee Assistance Program
• Critical illness, accident, and hospital indemnity plans
• Pet insurance
• Legal plans
• Charitable giving program and benefits
• Potential quarterly or annual bonus for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions, subject to eligibility and performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed