About The Position

The Resident Activities Manager oversees day-to-day operations, ensuring efficient systems are in place to provide timely and sensitive responses to students, families, and community members regarding policies, housing assignments, access control, student conflicts, and general assistance. The role supports student success and well-being through advising, referrals, student care, recognition initiatives, leadership opportunities, and relationship-building. It also contributes to student conduct and crisis response, housing operations, occupancy management, retention, and the safety and upkeep of the residential community. The manager recruits, trains, and directly supervises Resident Assistants, Desk Assistants, and other assigned team members.

Responsibilities

  • Advise students and family members in decision-making and provide resource referrals to support student success and well-being.
  • Address and respond to students’ physical or emotional health concerns, personal matters, and housing concerns.
  • Provide and support student recognition initiatives and promote leadership opportunities.
  • Provide timely and sensitive responses, outreach, and relationship-building for students of concern as needed.
  • Foster healthy learning and social environments that model teamwork and promote inclusive, supportive, collaborative, service-oriented, and multicultural communities.
  • Assist with student care and conduct, crisis response, occupancy management, and retention initiatives, working with other staff and departments.
  • Identify and document potential violations of codes, policies, and regulations.
  • Assist with major operations projects, including returning student housing selection, mid-year housing assignments, and first-year placements.
  • Inspect buildings and grounds for safety and cleanliness and alert maintenance to items needing repair.
  • Assist with maintaining operations during emergencies and crises while prioritizing the safety and well-being of residents and staff.
  • Recruit, train, and directly supervise Resident Assistants, Desk Assistants, and other assigned team members.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; a birthday day off after one year of service; and additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The role may be eligible for a quarterly or annual bonus for corporate positions, or weekly, monthly, and/or quarterly bonus programs for onsite property positions, based on applicable program terms and performance.
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