Residency Support Coordinator

ETSU•Johnson City, TN

11h

About The Position

The Department of Internal Medicine seeks a Residency Support Coordinator to join their team. This role provides vital clerical support to the residency program director and program administrator, playing a key part in the success of the residency program. The coordinator is responsible for coordinating educational logistics, supporting resident and faculty scheduling needs, and ensuring the smooth execution of academic programming and trainee-related activities within the residency program.

Requirements

High School Diploma
2+ years of clerical experience in higher education, administrative, medical field, or other related fields

Responsibilities

Coordinate logistics, scheduling, presentation setup, and day-of operations for Academic Half Day programming
Track resident attendance and prepare presenter thank-you correspondences
Assist with resident recruitment activities, including interview coordination, candidate gifts, Zoom interview support, and resident/candidate virtual social events
Coordinate new resident orientation schedules in collaboration with program leadership and oversee day-of orientation logistics
Assist with onboarding and access to Internal Medicine educational systems and platforms
Process and monitor resident duty hours and maintain compliance documentation
Coordinate graduation activities, awards assistance, slideshow preparation, and day-of event setup and support
Assist with Simulation Lab scheduling, including coordinating faculty schedules, supplies, resident participation, and communication with Simulation Lab staff
Coordinate and track Performance Improvement Plan (PIP) assignments, schedules, reminders, and completion reports
Track and coordinate ACLS certification courses and training requirements for residents and trainees
Perform other related duties as assigned