Residency Program Manager - Pulmonary
About The Position
The Residency Program Manager I serves as the primary administrative resource and operational partner to Program Leadership for one or more residency and fellowship programs. The role provides administrative leadership and expertise in accreditation, recruitment, onboarding, credentialing, educational administration, compliance, and program operations. The position coordinates trainee recruitment and lifecycle administration, supports accreditation and compliance activities, oversees educational administration and residency management systems, and develops reports and operational metrics. It collaborates with Program Leadership, faculty, institutional offices, and other stakeholders on program operations, accreditation readiness, policy and process improvement, resource monitoring, educational activities, and continuous improvement. The role may also provide supervision, mentorship, training, and operational guidance to coordinators and administrative staff and represent programs on committees and workgroups.
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- Five or more years of progressively responsible experience in graduate medical education administration, healthcare administration, academic administration, or a related field.
- Advanced proficiency with MS Office Suite, RMS platforms such as New Innovations, Thalamus, ERAS, WebADS, reporting tools, and related educational technologies.
- Advanced knowledge of graduate medical education administration and residency/fellowship program operations.
- Working knowledge of accreditation, regulatory, specialty board, and institutional requirements.
- Strong analytical, organizational, and problem-solving skills.
- Ability to collect, analyze, and interpret program data and reporting metrics.
- Knowledge of budget monitoring, resource management, and operational planning principles.
- Strong project coordination and process improvement skills.
- Ability to manage multiple priorities and complex workflows while meeting deadlines.
- Strong interpersonal, written, and verbal communication skills.
- Ability to develop collaborative relationships with Program Directors, faculty, trainees, institutional offices, and external stakeholders.
- Ability to interpret policies, procedures, and accreditation requirements and apply them to program operations.
- Demonstrated leadership, initiative, and independent decision-making abilities.
- Commitment to continuous improvement, operational effectiveness, and educational excellence.
Nice To Haves
- Master's degree preferred.
- TAGME certification strongly preferred.
Responsibilities
- Serve as the primary administrative resource and operational partner to Program Leadership on accreditation, compliance, educational administration, and residency and fellowship program operations.
- Coordinate and provide administrative leadership for trainee recruitment, appointment, onboarding, credentialing, licensure, immigration support, graduation, and trainee lifecycle management.
- Collaborate with Program Leadership, Human Resources, International Personnel, and institutional stakeholders to support program operations and trainee administration.
- Coordinate and provide administrative leadership for accreditation activities, including Annual Program Evaluation (APE), Program Evaluation Committee (PEC), Clinical Competency Committee (CCC), WebADS reporting, Program Letters of Agreement (PLA), and related compliance activities.
- Collaborate with Program Leadership and faculty on accreditation readiness, action plan implementation, reporting requirements, and continuous program improvement.
- Oversee educational administration, including curriculum management, trainee handbooks, faculty and trainee evaluations, milestone reporting, scholarly activity tracking, duty hour monitoring, moonlighting compliance, and procedural logging.
- Oversee use of Residency Management Systems and graduate medical education technologies, including New Innovations, Thalamus, ERAS, and related platforms.
- Develop and analyze reports, dashboards, operational metrics, resident complement data, participating site utilization, and other information supporting accreditation compliance, workforce planning, CMS cost reporting, institutional reporting, and program improvement.
- Collaborate with Program Leadership to develop and implement operational policies, procedures, workflows, and process improvement initiatives.
- Monitor educational expenditures, operational resources, accreditation metrics, and program performance indicators, and recommend improvements to operational effectiveness.
- Coordinate faculty development activities, educational conferences, trainee engagement programs, wellness initiatives, and other educational activities supporting program goals.
- May supervise or provide functional oversight, mentorship, training, and operational guidance to coordinators and administrative staff; represent assigned programs on departmental, institutional, and Graduate Medical Education committees and workgroups.
- Oversee verification of training requests, transfer documentation, graduation processes, and board-related reporting requirements.
- Perform other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
