Residence Life Area Coordinator

Abilene Christian UniversityAbilene, TX
Onsite

About The Position

The Residence Life Area Coordinator (AC) is responsible for supporting ACU's mission by offering intentional, Christ-centered living and learning communities that provide opportunities for student learning, student success, and authentic relationships in excellent residential facilities. The AC will exemplify Christ in serving and interacting with students and the university, bringing glory to God and applying their faith to each task. This role provides a safe home where students can belong and grow, fostering opportunities for students to grow in a safe, inclusive, and relational home. This is a female-only position for female residence halls, with gender-inclusive halls open to male or female applicants. The university conducts background checks for security-sensitive positions.

Requirements

  • Bachelor's degree required
  • Professional Master’s degree preferred
  • Residence Life/Housing experience preferred
  • Student Affairs experience preferred
  • Other relevant experience in a residential college or university setting preferred
  • Understanding of critical issues facing late adolescents
  • Counseling skills/listening skills
  • Public speaking and extemporaneous speaking abilities
  • Leadership experience
  • Conflict management experience
  • Management and administrative coordination/organizational abilities
  • Professional presentation (dress, verbal and written communication, including email)
  • High level of interpersonal and social skills
  • Ability to relate to all age groups and individuals from different cultures and socio-economic backgrounds
  • Ability to keep calm and cool in heated situations
  • Flexibility and ability to handle frequent interruptions and multiple tasks
  • Ability to readily recall names and faces
  • Ability to maintain high levels of confidentiality
  • Sense of confidence in self and purpose
  • Ability to be collegial – working well with others
  • Ability to handle criticism, be flexible in a fast-paced work environment, and be empathetic
  • A strong sense of humor
  • Must be a professing Christian
  • Must be willing to support the Christian mission of ACU

Nice To Haves

  • Professional Master’s degree
  • Residence Life/Housing experience
  • Student Affairs experience
  • Other relevant experience in a residential college or university setting

Responsibilities

  • Engage with residents to create community and relationship for the purpose of student-focused care and growth
  • Hire, train, and mentor senior resident advisors (SRAs) and resident advisors (RAs) and lead a team of student employees
  • Manage student conduct and mediate conflict
  • Participate in facility upkeep for multiple buildings
  • Monitor and mentor at-risk students, implementing proactive approaches to student success
  • Assist with residents recommended to SOAR when needed
  • Provide crisis/after-hours response within residence halls and for residential students (on-call)
  • Implement regular programming inside halls and across campus to build interpersonal relationships and belonging
  • Contribute to the development and implementation of semester-long training through the academic course “Human Development and Leadership in Residential Communities” and ongoing training
  • Meet regularly one-on-one with RAs and SRAs to build interpersonal relationships and ease their access to support
  • Meet regularly with staff to build strong team dynamics and community
  • Assist in the care of furniture in the building and assess the need for furniture replacement annually
  • Strategically use building common spaces to promote community and meet resident needs
  • Aid in the organization and cleanliness of laundry rooms
  • Submit and follow up on work orders for machine malfunctions
  • Submit work orders for building/room needs and advocate for necessary changes for safety and benefit
  • Maintain skills to use housing software (StarRez) for move-in/move-out, hall changes, and accessing student information
  • Dedicate to self-care while maintaining the care of residents, student staff, and buildings
  • Utilize personal strengths within the department and job
  • Participate in team development through weekly staff meetings and interpersonal relationships
  • Engage in professional development and training, special projects, and self-care

Benefits

  • Background checks are conducted for security-sensitive positions.
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