Residence Coordinator

Louisiana State University

1d•Onsite

About The Position

The Residence Coordinator (RC) is a full-time, live-in professional staff member reporting to an Assistant Director for Residential Education. The RC oversees the day-to-day operations of an assigned residence hall or group of residence halls, including supervision of graduate and undergraduate student staff, community engagement, building management, crisis response, process administration, and general departmental responsibilities. The RC develops and supports staff, maintains a visible presence in the residential community, directs community programming and student-development initiatives, and serves as the primary contact for administrative processes in the assigned area. The position participates in the departmental on-call rotation and responds to crises according to departmental procedures. It also contributes to departmental and divisional work through meetings, training, events, special projects, and at least 40 hours annually supporting divisional initiatives. The position emphasizes proactive community development, responsiveness to student needs, and continuous improvement of services and experiences. The RC is expected to work frequent evenings and weekends. This is an essential position and may require reporting to or remaining on campus during an emergency or campus closure. The employee must refer students seeking emotional, behavioral, or mental-health assistance to appropriate services and contact the Care Team, Dean of Students, or law enforcement when a student appears to pose a danger to themselves or others. An offer is contingent on a satisfactory pre-employment background check.

Requirements

Bachelor’s degree, or relevant experience meeting the stated experience requirements in place of a degree.
Two academic semesters of graduate-level or higher residence hall staff experience, or related student affairs experience.
Ability and willingness to work frequent evening and weekend hours.
Valid U.S. work authorization at the time of hire and throughout employment.
Ability to work and live on campus and understanding of the demands and challenges of doing so.
Effective leadership and management, including staff development, setting clear expectations, providing timely feedback, and redirecting behavior when needed.
Ability to build authentic working relationships and contribute as a collegial team member.
Commitment to creating welcoming community programs, services, events, and experiences.
Philosophical and ethical grounding, curiosity, and openness to innovation.
Ability to respond supportively and promptly to residential students and follow referral and emergency-response procedures.

Nice To Haves

Master’s degree in College Student Personnel, Higher Education Administration, or a related field.
Experience managing competing priorities.
Experience with large-scale programming and planning.
Experience with staff supervision and group advising.

Responsibilities

Provide day-to-day supervision, guidance, development, and support to a Graduate Residence Coordinator, 8–18 Resident Assistants, an Office Assistant, and Desk Assistants through regular individual and staff meetings.
Participate in staff recruitment, selection, and training; conduct staff evaluations; recommend personnel actions to the Assistant Director for Student Staffing and communicate actions to direct reports.
Manage departmental paperwork and processes for the assigned residential community.
Oversee front desk operations, including payroll, Desk Assistant supervision, and staffing concerns in collaboration with the Coordinator for Student Staffing.
Coordinate residence community openings and closings, including fall opening, winter break closing, spring opening, and end-of-year closing.
Coordinate with assignments staff on occupancy management; follow up on maintenance and facility issues; monitor the community budget.
Maintain a visible presence in the residential and campus community and serve as a positive role model for staff and students.
Direct and assess community engagement and student-learning initiatives, including community council, academic resources, and departmental assessment initiatives.
Support academic initiatives such as in-community tutoring, Residential College programs, LLCs, and faculty presence in the community where applicable.
Implement programs that advance departmental goals and respond to parent concerns, involving a supervisor when escalation is needed.
Participate in the departmental on-call rotation and provide on-scene response to campus situations according to departmental protocols, supporting Resident Assistants in coordination with emergency response personnel.
Mediate roommate and group-related conflicts; serve as a campus security authority, university hearing officer, and case manager or conduct administrator for the assigned community.
Maintain quality across programmatic, administrative, financial, and facility-related work; pursue continuous improvement and implement assessment initiatives to guide data-driven decisions and student outreach.
Coordinate special projects and travel arrangements and perform other duties assigned by the supervising Assistant Director.
Contribute at least 40 hours per year to divisional initiatives, which may include Move-In Day, Welcome Week, Family Weekend, Career Expo, Disability Services Finals Testing, and other special projects.
Work frequent evening and weekend hours and report to or remain on campus during emergencies or closures when required.
Refer students seeking emotional, behavioral, or mental-health assistance to appropriate services; contact the Care Team, Dean of Students, or appropriate law enforcement agency when a student appears to be a danger to themselves or others.