Reservation Revenue Analyst (Salary)
About The Position
At Mauna Kea Resort, every guest experience is powered by thoughtful strategy, innovation, and a commitment to excellence behind the scenes. Revenue Management plays a vital role in driving the success of our resort by analyzing trends, optimizing opportunities, and ensuring that every business decision supports sustainable growth and exceptional guest experiences. As part of our iconic collection of resorts, we combine data-driven decision-making with the spirit of Hawaiʻi to maximize performance while delivering world-class hospitality. We are seeking a Revenue Analyst who is analytical, detail-oriented, and passionate about learning the art and science of revenue management. This role is ideal for an individual who enjoys working with data, uncovering trends, solving complex business challenges, and translating insights into meaningful recommendations that support business success. The Revenue Analyst will work closely with multiple departments and play an important role in helping drive revenue optimization strategies across the resort. Our culture is built on collaboration, continuous learning, and innovation. We empower our team members to ask questions, think critically, and contribute ideas that improve performance and enhance the guest experience. Here, your analytical skills will be valued, your professional growth will be supported, and your contributions will help shape strategic business decisions across the resort. As a Hawaii Business Magazine “Best Places to Work” recipient for five consecutive years, we are committed to investing in our people through competitive pay, comprehensive benefits, career development opportunities, recognition programs, and outstanding travel perks through Marriott and Seibu Prince Hotels & Resorts Worldwide. If you are ready to develop your expertise in revenue management, work alongside industry professionals, and contribute to the continued success of an iconic resort destination, we invite you to join us.
Requirements
- Bachelor's degree preferred in related field.
- 1–3 years related experience preferred.
- Recent graduates encouraged.
- Advanced Excel.
- PMS/RMS experience preferred.
- Strong analytical skills.
- Attention to detail.
- Passion for learning.
- Proficient in Microsoft Office, especially Excel.
- Ability to learn Opera PMS and revenue systems.
- Use standard office equipment.
- Fast-paced environment.
- Strong attention to detail.
- Analyze large amounts of data.
- Sit for extended periods.
- Communicate effectively.
- Analytical Thinking
- Numerical & Financial Aptitude
- Attention to Detail
- Intellectual Curiosity
- Problem Solving
- Initiative & Desire to Learn
- Organization & Time Management
- Team Collaboration
- Adaptability
- Effective Communication
- Strong verbal and written communication.
- Explain analytical findings clearly.
- Build positive working relationships.
- Communicate effectively in English.
Nice To Haves
- PMS/RMS experience preferred.
Responsibilities
- Assist with daily, weekly, and monthly revenue reporting.
- Analyze booking pace, market trends, and demand patterns.
- Monitor occupancy, ADR, RevPAR, and other KPIs.
- Assist in making reservations as needed.
- Prepare reports identifying revenue opportunities.
- Support pricing analysis and recommendations.
- Assist in maintaining forecasts.
- Review historical performance and booking trends.
- Monitor competitor pricing.
- Identify revenue opportunities through data.
- Support inventory and rate decisions.
- Maintain accurate rate and inventory information.
- Ensure report and system accuracy.
- Audit reservations, rate codes, and pricing integrity.
- Learn revenue management systems.
- Work closely with Reservations, Sales, Marketing, Finance, and Operations.
- Participate in weekly revenue meetings.
- Communicate findings clearly.
- Support special projects.
- Demonstrate curiosity and enthusiasm for learning.
- Improve analytical skills.
- Stay informed on industry trends.
- Identify process improvements.
- Attend weekly Revenue Meetings.
- Attend Forecast Meetings as assigned.
- Support departmental projects.
- Perform other duties as assigned.
Benefits
- medical
- drug
- vision
- dental care
- life insurance
- paid vacation and sick leave
- dining discounts
- golf discounts
- competitive pay
- comprehensive benefits
- career development opportunities
- recognition programs
- outstanding travel perks through Marriott and Seibu Prince Hotels & Resorts Worldwide
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
