Researcher- Flow Cytometry Shared Resource
About The Position
The Flow Cytometry and Cell Sorting Shared Resource (FCCSSR) at St. Jude Children’s Research Hospital is seeking a motivated, personable, and service-oriented researcher to support its growing and evolving facility. Under the leadership of the FCCSSR Director, the researcher will help provide scientific support and customer service to researchers across the institution. The facility currently houses 25 instruments and has major additions planned, including a BD FACSDiscover S8, BD FACSDiscover A8, and a second Thermo Fisher Bigfoot cell sorter. The position provides an opportunity to develop expertise in advanced scientific instrumentation, cell sorting, flow cytometry, experimental troubleshooting, and data analysis while working with researchers from varied scientific backgrounds. Previous flow cytometry experience is not required; technical training will be provided. The ideal candidate enjoys helping others succeed and is approachable, patient, dependable, and committed to an exceptional customer experience. Strong communication skills, a positive attitude, professionalism, empathy, ownership, and follow-through are important. The researcher will contribute to a supportive, service-focused team culture and help enable St. Jude research. The FCCSSR provides structured, hands-on training in flow cytometry, cell sorting, instrument troubleshooting, and data analysis. Team members can develop specialized expertise across a diverse instrumentation portfolio, participate in continuing education, take on additional technical and operational responsibilities, and contribute to service improvements, training programs, and the facility’s collaborative culture.
Requirements
- Bachelor’s degree in a relevant scientific area.
- No prior experience is required.
- Strong interpersonal and communication skills, scientific curiosity, attention to detail, and willingness to learn.
- Ability to navigate challenging interactions professionally, manage competing priorities, and approach problems constructively.
Nice To Haves
- Demonstrated commitment to customer service, including responsiveness, reliability, patience, and the ability to build positive working relationships.
- Experience in a customer-facing, service-oriented, or collaborative support role, in a scientific or non-scientific environment.
- Experience with laboratory research, cell biology, immunology, molecular biology, or related scientific techniques.
- Previous flow cytometry experience.
Responsibilities
- Provide exceptional customer service to researchers, demonstrating patience, empathy, professionalism, and a genuine commitment to helping others succeed.
- Work directly with researchers to understand experimental needs, communicate expectations, and provide responsive assistance throughout their experience with the facility.
- Learn to operate and maintain advanced flow cytometry instruments, perform cell sorting services, and assist with experimental setup, sample preparation, and troubleshooting.
- Support daily shared-resource operations, including instrument quality control, maintenance, scheduling coordination, and service documentation.
- Assist in training researchers on instrument operation, experimental best practices, and data analysis as technical proficiency develops.
- Contribute to continuous improvement of facility services, workflows, training resources, and the overall researcher experience.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
