Researcher- Flow Cytometry Shared Resource

St. Jude Children's Research Hospital • Memphis, TN

7d

About The Position

The Flow Cytometry and Cell Sorting Shared Resource (FCCSSR) at St. Jude Children’s Research Hospital is seeking a motivated, personable, and service-oriented researcher to join its team during a period of growth and organizational transformation. Under the leadership of Dr. Daniel Vocelle, Director of the FCCSSR, the team is rebuilding and strengthening a comprehensive shared resource that provides scientific support and customer service to researchers across the institution. The facility currently houses 25 instruments, with additions planned, including a BD FACSDiscover S8, BD FACSDiscover A8, and a second Thermo Fisher Bigfoot cell sorter.

The position offers the opportunity to develop expertise in advanced scientific instrumentation, cell sorting, flow cytometry, experimental troubleshooting, and data analysis while working with researchers from a wide range of scientific backgrounds. Previous flow cytometry experience is not required; technical training will be provided. The role suits someone who enjoys helping others, is approachable, patient, dependable, and committed to a positive customer experience. Strong communication skills, a positive attitude, professionalism, and empathy are important. The position also offers an opportunity to contribute to a supportive, service-focused team culture and to research conducted at St. Jude.

The FCCSSR provides structured, hands-on training in flow cytometry, cell sorting, instrument troubleshooting, and data analysis. Team members can develop specialized expertise across a diverse instrumentation portfolio, participate in continuing education, and progressively take on additional technical and operational responsibilities. As the facility grows, team members may also contribute to improving services, developing training programs, and strengthening its collaborative culture.

A bachelor's degree in a relevant scientific area is required. No prior experience is required. The stated compensation range is $24.00–$42.00 per hour; actual compensation depends on factors including skills, experience, training, licensure, certifications, and organizational needs.

Requirements

• Bachelor's degree in a relevant scientific area.
• No prior experience is required.
• Strong interpersonal and communication skills, including the ability to interact effectively with people from diverse scientific and professional backgrounds.
• Commitment to customer service, responsiveness, reliability, patience, and building positive working relationships.
• Ability to handle challenging interactions professionally, manage competing priorities, and approach problems constructively.

Nice To Haves

• Experience in a customer-facing, service-oriented, or collaborative support role.
• Experience with laboratory research, cell biology, immunology, molecular biology, or related scientific techniques.
• Previous flow cytometry experience is beneficial but not required.

Responsibilities

• Provide exceptional customer service to researchers, demonstrating patience, empathy, professionalism, and commitment to helping others succeed.
• Work directly with researchers to understand experimental needs, communicate expectations, and provide responsive assistance.
• Learn to operate and maintain advanced flow cytometry instruments, perform cell sorting services, and assist with experimental setup, sample preparation, and troubleshooting.
• Support daily shared-resource operations, including instrument quality control, maintenance, scheduling coordination, and service documentation.
• Assist in training researchers on instrument operation, experimental best practices, and data analysis as technical proficiency develops.
• Contribute to continuous improvement of facility services, workflows, training resources, and the researcher experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level