Research Site Manager - Webster, TX

Iterative Health•Webster, TX

13d

About The Position

The Research Site Manager at Iterative Health oversees the day-to-day operations of clinical research sites, including site staff, study enrollment, and the quality, compliance, and efficiency of clinical trial activities. The role combines team leadership and operational problem-solving with the ability to serve as a backup Clinical Research Coordinator (CRC) when needed. The manager works with Iterative Health management, investigators, physicians, sponsors, CROs, vendors, and site staff to meet performance goals and support research participants.

Requirements

Bachelor's degree from an accredited institution, or an equivalent combination of education and experience.
At least 3 years of experience as a senior Clinical Research Coordinator.
Strong written and verbal communication skills.
Ability to read, interpret, and apply clinic policies and research protocols.
Proficiency in standard office software.
Strong organizational skills and ability to manage multiple priorities and meet deadlines with or without direct supervision.
Strong problem-solving skills and ability to make sound decisions under pressure.
Ability to interact professionally with staff, investigators, sponsors, and cross-functional partners.
Willingness to travel across facility sites and occasionally to company meetings.

Nice To Haves

Science degree disciplines such as biology or chemistry.
Some management experience.
Experience with EMR and CTMS platforms.
GI and hepatology clinical trial experience.
Prior experience in a site management or team leadership role within clinical research.
Familiarity with Iterative Health tools, including CTMS, EMR systems, and Salesforce.
Experience working within a research site network or multi-site clinical trial environment.
Knowledge of GCP guidelines and human subject research regulations.

Responsibilities

Manage day-to-day activities across research sites, including staff management, problem-solving, and operational planning.
Create and implement standardized, documented clinic workflows that support operational excellence and site goals.
Attend all site selection visits and site initiation visits.
Oversee study-supply inventory and ensure adequate stock.
Manage site-level purchasing and expenses in accordance with cost guidelines and profitability goals.
Serve as an assigned or backup CRC when needed while prioritizing site leadership responsibilities.
Manage the employee lifecycle for site staff, including hiring, onboarding, assignments, development, performance reviews, and offboarding.
Ensure CRCs and RAs complete tasks in EMR and CTMS on time.
Lead onsite training for clinical operations staff, including onboarding and study initiation visits.
Monitor timelines and address performance issues.
Review, approve, and submit timesheets.
Work with Iterative Health management to develop strategies for study enrollment, timeliness, and overall site health targets.
Meet assigned productivity and quality metrics, regularly review coordinator goals, and escalate systemic barriers to the central team.
Follow up promptly on action items from monitoring visits.
Maintain ongoing communication with CROs and sponsors.
Work with Principal Investigators and referring physicians to build understanding of and enthusiasm for research opportunities.
Maintain communication among site staff, Principal Investigators, and Iterative Health management, including regular site research meetings on study progress and enrollment.
Identify and manage appropriate third-party vendors and work with the central team to ensure contracts are executed before study activation.
Protect the rights and welfare of human research participants.
Cooperate with research compliance and monitoring efforts related to access, use, and disclosure of PHI, and report noncompliance to the appropriate compliance office.
Assess problems, identify causes, gather and process relevant information, generate solutions, and make recommendations to management.
Perform related duties as requested.