Research Scholar - Operations Research

United Airlines•Chicago, IL

5d•Onsite

About The Position

United Airlines offers internships, co-ops, and full-time opportunities for early career professionals. In any role, you’re a key member of our team, contributing to real projects that help move the business forward while gaining hands-on experience, growing your professional skill set, and connecting with industry leaders. You’ll also have a chance to build community through our employee-run Business Resource Groups, participate in industry conferences, and enjoy unlimited standby travel anywhere we fly. The Analytics and Innovation (Ai) team at United Airlines works to innovate, transform, and solve complex business problems resulting in significant and measurable enterprise impact through the application of deep cross-functional business expertise and advanced analytics. We work with business and technology partners across the enterprise (e.g. Airport Operations, Contact Centers, Network Planning, Revenue Management, Digital Products, Human Resources, etc.) to influence strategic decisions, enterprise strategy, business process, and to help connect the dots across the enterprise. We aim to be an organization with whom and within everyone loves to work! Operations Research experts within Ai partner with business areas to generate practical solutions to complex problems by leveraging big data, explore new business alternatives and drive improvement in business decisions through innovations, research & development, and product knowledge. The team integrates mathematical modeling and analysis to critical financial, operational and/or strategic planning decisions. Interns are fully immersed in our culture and given meaningful project work. Interns leverage their skills to support value-added projects across many of United’s departments.

Requirements

Must be a current PhD student in Operations Research, Industrial Engineering, Applied Mathematics, Statistics or a related field with at least one semester left after the summer ends
Excellent verbal and written communication
Knowledge of modeling toolkits such as CPLEX, OPL, Python, R, SAS, VBA, or similar
Ability to work in Unix/Linux platforms with languages including C/C++, Java, Python, or similar
Creativity and innovative thinking in developing solutions to complex business problems
Ability to document and present technical information from the business problem definition to the implementation stage in a way that effectively addresses varying levels of management and different audiences
Strong interpersonal skills with a focus on teamwork
Successful completion of the interview is required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Demonstrated understanding of the capabilities and limitations of generative AI tools

Responsibilities

Partner with business areas to generate practical solutions to complex problems by leveraging big data.
Explore new business alternatives and drive improvement in business decisions through innovations, research & development, and product knowledge.
Integrate mathematical modeling and analysis into critical financial, operational and/or strategic planning decisions.
Support value-added projects across many of United’s departments.
Leverage skills to support value-added projects across many of United’s departments.
Leverage generative AI effectively to support research, analysis, content creation, and problem-solving.
Apply critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security.