Research Operations Manager - Research Administration

Hartford Healthcare•Hartford, CT

1d•Onsite

About The Position

The Research Operations Manager is a leadership role within Hartford HealthCare’s (HHC) Research Administration department, responsible for overseeing programs, communications, events, and cross-functional coordination that enable investigators and research teams to operate effectively. Reporting to the System Director of Research Operations, this position directly supervises the Research Navigator, exercises independent judgment in prioritizing operational workflows, and manages program budgets. The role serves as a critical link between Research Administration, institutes, and cross-functional partners, ensuring research activity across the system is well-supported, well-communicated, and compliant with institutional standards.

Requirements

Advanced degree (Masters, PhD, PharmD, MD) in a scientific, health administration, public health, or related field
3+ years of experience in clinical research or research administration
Demonstrated leadership abilities, preferably in a healthcare or academic research setting
Strong understanding of research ethics, regulatory requirements, and compliance standards
Excellent communication, interpersonal, and project management skills

Nice To Haves

Familiarity with electronic IRB systems and research management tools
Knowledge of emerging trends in healthcare research and innovation
Track record of successful cross-functional collaboration in complex organizations
Familiarity with grant funding mechanisms and financial management of research portfolios

Responsibilities

Supervises and mentors the Research Navigator.
Collaborates with the System Director of Research Operations to develop and implement strategic initiatives for the Research Administration department.
Serve as a liaison between Research Administration and other departments, including the HHC Innovation Department.
Attends Hartford Region Leadership Forum.
Plans and executes research events and stakeholder-facing programs across HHC.
Manages operations of the Summer Student Pre-Med & Research Program under the direction of the System Director, including logistics, cohort communications, and mentor coordination.
Oversees the Honest Broker System, ensuring compliance and efficiency in data access for research purposes.
Manages departmental social media and newsletters to promote research activities and achievements.
Oversees processes associated with the Research Technology Intake Workgroup, serving as a member and providing staff support for intake review, coordination, and follow-up.
Serves as a member of the Institutional Animal Care and Use Committee (IACUC).
Attends the AI Workgroup, providing operational input on AI-related research support needs.
Attends Institutional Review Board (IRB) full board meetings as a non-voting member, providing insight on research administration matters.
Ensures compliance with research regulations and institutional policies.
Leads metric tracking and reporting for research activities.
Implements process improvements to enhance research support services.
Develops and maintains standard operating procedures for research administration functions.
Leads long-term strategic planning for the Research Administration department.
Identifies opportunities for growth and innovation in research support services.
Collaborates with senior leadership on initiatives to enhance HHC’s research profile.
Builds and maintain relationships with key internal and external stakeholders.
Represents the Research Administration department at internal and external meetings and conferences.
Facilitates communication between research teams and administrative departments.