Explorer | Research Manager | Shopper Research | Ontario

Savanta•Toronto, ON

6d•CA$70,000 - CA$80,000•Hybrid

About The Position

Explorer is seeking a Research Manager to join our Shopper Research team, delivering high-quality research projects and insights. Explorer is a shopper expert company focusing on shopper research using a behavioral approach to identify and understand actionable opportunities for clients. As part of Savanta, Explorer offers a broad range of shopper research offerings, with a specialty in Pack, Planogram, Retail, Signage, and Path-to-Purchase research. This role requires residing in Ontario, Canada, with opportunities for travel across North America. Currently, the role is remote but will be linked to the Ontario office and may change to hybrid in the future. This is a hands-on role focused on delivering high-quality research projects and insights while owning small to medium-sized client relationships. Research Managers are responsible for running projects, delegating tasks, and handling daily activities while keeping clients updated and resolving any queries promptly. You will work independently while collaborating closely with Project Leads and specialist teams across Explorer and Savanta, applying strong analytical thinking to help clients make better decisions. This position is responsible for projects from the initial brief to final delivery. This role presents an excellent opportunity to advance your career, gain valuable experience with high-profile clients, and work with a diverse client base delivering high-quality quantitative and mixed methodology projects.

Requirements

Strong working competency of the research lifecycle.
A point of view about different research and insight techniques.
Demonstrate strong competency across the research lifecycle and insight techniques.
Act as primary client contact, managing projects from brief to final delivery.
Design research elements such as sample plans, questionnaires, and analysis frameworks.
Execute high-quality research programs that meet client objectives.
Support business growth through excellent project execution and client relationship development.
Well-versed in all phases of a quantitative or mixed methodology project, demonstrating expertise from initiation to completion.
Able to use experience to design research to meet clients’ needs.
A deep understanding of data analysis for insights generation.
Client relationship building experience.
Able to operate independently, showcasing the ability to manage projects without extensive support.
Capable of developing and nurturing client relationships, with the ability to articulate insights to clients.
A passion for finding stories within data and bringing these to life through reports and presentations.
Thrives on variety and challenge and be able to balance competing demands on your time.

Nice To Haves

Experience in managing or mentoring other team members.
Experience in moderating qualitative IDIs, shop-alongs, etc.

Responsibilities

Design and execute quantitative and mixed methodology projects from start to finish.
Delegate and review tasks such as questionnaire editing, field monitoring, data cleaning, and tab checking.
Oversee project tasks including scripting, fieldwork, and supplier management, ensuring project timelines and budgets are met.
Perform data analysis to generate insights and recommendations.
Bring data stories to life through compelling reports and presentations.
Present engaging presentations that drive actionable outcomes.
Moderate qualitative research (e.g., IDIs, shop-alongs).
Ensure projects are executed efficiently and to high quality.
Provide valuable insights to clients.
Foster strong client relationships to support business growth.