Research & Development Field Account Manager Strategic Accounts - Remote, NJ or PA

Sartorius•Home Office United States of America, NJ

24d•Remote

About The Position

As our Research & Development Field Account Manager Strategic Accounts, you will build trusted relationships within key strategic accounts, create early visibility into emerging molecule programs, and support the adoption of technologies that enable scientific progress. This field-based position supports strategic customer accounts and is remotely based in New Jersey or Pennsylvania, offering the opportunity to work closely with leading biopharma organizations while contributing to better health for more people.

Requirements

Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or a comparable scientific discipline
3+ years of experience in customer-facing roles within biopharma environments, including process development support, technical sales, applications, or scientific support, with strong exposure to R&D environments
Demonstrate the ability to operate credibly within highly scientific settings and translate early-stage R&D requirements into structured validation and technology adoption pathways
Communicate confidently with diverse senior decision makers and collaborate effectively with Technical Sales teams to shape complex customer solutions
Manage stakeholders successfully across customer R&D networks and cross-functional internal organizations
Utilize CRM systems, including SFDC, and maintain disciplined documentation practices for pipeline management, customer process tracking, validation evidence, and decision-point management
Demonstrate willingness to travel more than 50% to support customer engagement and field-based activities
Identify with Sartorius' core values of Sustainability, Openness, and Enjoyment
Travel required to visit customer sites within the US and potential for international travel for business meetings.

Responsibilities

Build sustained relationships with scientific and managerial stakeholders across Strategic Account R&D sites to increase access, trust, and visibility into molecule programs, discovery activities, and R&D process decisions
Map and maintain molecule pipeline visibility by tracking program status, site footprints, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
Identify and prioritize early-stage technology seeding opportunities by translating R&D process needs and discovery-stage requirements into defined use cases and aligning appropriate Business Unit technical experts to support validation activities across new molecules, processes, and modalities
Drive validation of selected technologies through process and product trials, including scale-up, scale-down, and manufacturing-sensitive validation activities, while documenting outcomes and readiness signals that support progression toward pilot, clinical, or manufacturing adoption
Support pilot and clinical-phase (Phase I-III) process and product trials by enabling process optimization, validation activities, and manufacturing readiness in collaboration with Product Development, Tech Transfer, and CMO partners
Monitor the evolving process landscape within assigned accounts by identifying new processes, transfers, and modalities and proactively highlighting footprint changes, risks, and business implications to relevant internal stakeholders
Execute structured handovers of validated programs by providing stakeholder maps, process context, validation evidence, and recommended next steps to commercial teams

Benefits

Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service