Research Assistant

TEKsystems • Minneapolis, MN

10d • $35 - $40 • Remote

About The Position

This role supports a design team in the operations space focused on transporting goods throughout a logistics network and ensuring a high-quality end-customer experience. As a Usability Specialist, the Research Assistant supports the creation of products for internal and third-party customers through human-centered research. The research process uses methods such as field studies, in-depth interviews, and surveys to understand users and help create tools that meet their needs.

The position is a contract role based out of Minneapolis, Minnesota, and is fully remote. The anticipated application deadline is October 30, 2026.

Requirements

• At least 3 years of experience conducting user research in a product-focused environment.
• Expertise in a range of user research methodologies and the ability to select methods appropriate to research objectives.
• A demonstrated track record of translating research insights into impactful product and design decisions.
• Strong analytical and problem-solving skills, including the ability to uncover meaningful insights from complex data.
• Excellent communication and stakeholder management skills, including the ability to present research findings clearly and compellingly.
• Passion for staying up to date on UX research trends and best practices.

Nice To Haves

• Experience with Dovetail.
• B2B environment experience is strongly preferred.
• Familiarity with general AI tools, or openness to learning them.

Responsibilities

• Design and conduct qualitative and quantitative research studies, including user interviews, usability testing, contextual inquiries, and surveys, to uncover user insights.
• Partner with the design team to align on research goals, inform key decisions, and support a customer-centric approach.
• Communicate research findings and implications clearly and compellingly to the internal studio, tailoring messages to the audience.
• Stay informed about industry trends and emerging research methods, and implement innovative approaches where appropriate.
• Contribute to strategic research programs and help evolve research practices to meet changing business and user needs.
• Build and manage relationships with internal designers and UX researchers.

Benefits

• Medical, dental, and vision benefits, subject to eligibility.
• Critical illness, accident, and hospital coverage, subject to eligibility.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available, subject to eligibility.
• Voluntary life and AD&D insurance for the employee and dependents, subject to eligibility.
• Short- and long-term disability coverage, subject to eligibility.
• Health Spending Account (HSA), subject to eligibility.
• Transportation benefits, subject to eligibility.
• Employee Assistance Program, subject to eligibility.
• Time off or leave, including PTO, vacation, or sick leave, subject to eligibility.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed