Research Assistant/ Medical Assistant

Alcanza Clinical Research•Woodstock, NY
•Onsite

About The Position

Alcanza is a growing multi-site, multi-phase clinical research company with locations across multiple states and Puerto Rico, conducting Phase I–IV studies in therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. The Research Assistant (RA) supports Clinical Research Coordinators (CRCs), the Site Manager, Principal and Sub Investigators, and other site staff. The role performs clinical, laboratory, and administrative tasks to support successful site operations while complying with GCP, ICH, HIPAA, FDA regulations, SOPs, and study protocols.

Requirements

  • High school diploma.
  • At least 1 year of administrative or clinical experience.
  • Proficiency with Microsoft applications, email, electronic health records, and web applications.
  • Ability to type at least 40 words per minute.
  • Strong organizational skills and attention to detail.
  • Well-developed written and verbal communication skills.
  • Well-developed interpersonal and listening skills, and ability to work independently and with coworkers, subjects, managers, and external customers.
  • Ability to manage multiple tasks and adapt to changes in workload and priorities.
  • Professionalism, respect for others, self-motivation, and a strong work ethic.
  • High degree of integrity and dependability.
  • Ability to work with minimal supervision, identify problems, and implement solutions.
  • Ability to handle highly sensitive information confidentially and professionally in compliance with HIPAA guidelines.

Nice To Haves

  • One or more years of clinical research or clinical experience is preferred.
  • Bilingual English/Spanish proficiency is a plus.

Responsibilities

  • Assist with assigned studies and related site support functions in collaboration with the clinical research site team.
  • Support CRCs and site staff with study activities under the direction of the Site Manager/Director and Principal/Sub Investigators, following study protocols.
  • Assist with basic screening of patients for study enrollment and patient follow-up visits.
  • Document information in source clinic charts.
  • Enter data in EDC and answer queries.
  • Obtain vital signs and ECGs; may perform blood draws.
  • Perform basic protocol-required laboratory procedures, including collecting blood specimens, operating centrifuges, storing and shipping specimens, maintaining specimen accountability, and notifying couriers for specimen pickup.
  • Request and track medical record requests.
  • Assist the CRC with updating and maintaining logs and filing in charts.
  • Schedule study visits, send appointment reminders, and reschedule visits as needed.
  • Ensure study-related reports and patient results are reviewed promptly by the Research Coordinator and/or investigator.
  • Assist the CRC and/or Manager with study recruitment, patient enrollment, and tracking as needed.
  • Maintain confidentiality of patient, employee, customer, and company information and adhere to HIPAA guidelines.
  • Perform other duties as requested or assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability insurance
  • Health savings accounts
  • Supplemental insurance
  • 401(k) plan with safe harbor match
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