RESALE SALES ASSOCIATE/CASHIER
About The Position
Are you passionate about making a difference and love the thrill of thrift shopping? If so, join our dynamic team at Metrocrest Resale, a nonprofit resale shop where every item sold helps support Metrocrest Services! We're looking for enthusiastic, customer-focused individuals who want to create a positive impact in our community while working in a fun, fast-paced retail environment. If you're ready to turn your love for fashion, sustainability, and people into a rewarding career, apply today! Metrocrest Services is a team of volunteers, nonprofit partners, donors, and employees whose Mission is “Providing hope through programs that that lead to self-sufficiency and foster independence.” Our Core Values are based on principles that guide our actions, behaviors, and decisions. Our Core Values are: Start with a “YES” Attitude: Working together to find solutions At Metrocrest Resale approach donors, customers, and teammates with solutions, flexibility, and a willingness to help Celebrate Differences: Show others dignity, respect, and inclusion while honoring everyone’s experiences and unique contributions At Metrocrest Resale, we value diverse backgrounds, perspectives, and experiences and foster an inclusive workplace Be Kind: Make a choice to be kind to ALL through empathy and understanding At Metrocrest Resale, we treat everyone with respect, patience, and professionalism Choose Joy: Joy is an attitude; pursue it every day At Metrocrest Resale, we create an uplifting shopping and working environment Embrace Change: A willingness to be open-minded and collaborate while accepting that change is an integral part of making our organization stronger At Metrocrest Resale, donation volume and priorities shift daily; we adapt with a positive attitude We are looking for team members whose values align with ours and who are compassionate, professional, and committed to serving their neighbors in need.
Requirements
- Ability to work a flexible schedule, including Monday - Saturday, between the hours of 9:00 AM - 6:30 PM
- High School Diploma or equivalent
- Ability to stand and move for 6.5 hours per shift, with or without reasonable accommodation
- 2 years of customer service experience
- Comfortable working in a fast-paced, high-volume retail environment
- Compassionate nature and ability to exhibit Metrocrest Core Values
- Ability to maintain consistent attendance
- Ability to maintain a positive and helpful attitude
- Excellent customer service and communication skills
- Ability to champion and demonstrate Metrocrest Services’ Core Values
- Ability to work independently and take initiative requiring minimal supervision
- Ability to work with diverse populations
- Ability to maintain high levels of professionalism
- Ability to perform basic math skills
Nice To Haves
- Prior experience in a retail environment
- Cashier experience
- Non-profit thrift store experience
- Bilingual (English/Spanish)
Responsibilities
- Provide a positive customer experience from start (as soon as a customer enters the store) to finish (at check out)
- Enter data into cash register by itemizing and totaling customers’ purchases (check out)
- Provide pricing information and ensure store products are in the proper place
- Resolve customer issues, answer questions, and explain specific return/guarantee policies to customers
- Contribute to Resale Store and Agency goals by completing assignments and working collaboratively with team members
- Perform other duties as assigned by the Store Manager
- Have fun!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
