Intake and Application Request Processor

Liberty Healthcare•Boise, ID
•Onsite

About The Position

As a Request Processor, you will support people who are applying for health and human services which will enable them to achieve greater independence and wellbeing.

Requirements

  • Solid computer skills
  • Effective communication skills
  • Empathy, patience, and compassion towards people who are living with disabilities.

Nice To Haves

  • Experience working as an administrative assistant, front desk receptionist, medical assistant, patient services representative, or similar administrative role is highly desirable.

Responsibilities

  • Application intake (electronic and hard copy)
  • Application reviewing and processing
  • Data entry
  • Having phone conversations with people who are applying for services
  • Answering questions and providing updates on application status
  • Helping people navigate the application process
  • Sending correspondence by email and regular mail
  • Gathering, organizing, and assembling electronic documents and files
  • Answering phone calls and scheduling appointments

Benefits

  • 30 days off annually for holidays, vacation, personal and sick leave
  • Health, dental, vision, disability and life insurance
  • FSA, 401k, and other perks
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