Product Evaluation Request Tech
About The Position
The Product Evaluation Review Technician is responsible for conducting tests and analysis of returned customer products for failure investigations. This role will provide detailed testing results for assistance in production issues and/or providing information to be communicated to the customer regarding installation and application faults. The associate will interact with WHQ Engineering, Marketing, and Tech Services to communicate product return observations. Technician will also be utilized to assist with DARE Lab testing, as schedules permit. This associate will also be required to perform routine maintenance on test equipment.
Requirements
- Must have the ability to interpret general engineering drawings, technical procedures, and state/governmental regulations.
- Effective measurement skills
- Ability to run testing equipment
- Must be able to work independently.
- Basic computer skills
Nice To Haves
- Experience in analyzing product failures is desirable.
- SAP knowledge would be beneficial.
Responsibilities
- Operate using testing methodologies that are efficient, effective, and safe.
- Performs thorough analysis on product returns.
- Effectively communicate investigation results.
- Guarantees the accuracy of reported data.
- Maintain the records and physical samples in accordance to standard operating procedures.
- Investigate product issues and report findings to appropriate functions for action.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
