Representative Payee Investigator I - 531061

The University of Alabama•Tuscaloosa, AL

6d•$49,100 - $61,400•Hybrid

About The Position

The Representative Payee Investigator I follows Social Security Administration (SSA) protocols to conduct SSA Representative Payee Reviews and assess whether representative payees comply with SSA requirements. The role prepares, generates, and distributes review notifications and SSA Privacy Act Statements to required recipients. Within the Alabama Disabilities Advocacy Program (ADAP), the statewide protection and advocacy system for Alabama, this position investigates allegations of abuse and neglect involving people with disabilities. The investigator conducts onsite reviews of people or entities serving as representative payees, interviews payees and beneficiaries, reviews confidential and private records, documents observations, and collects relevant evidence. The role also examines worksites and housing facilities for possible health and safety violations and analyzes financial records for potential mismanagement of beneficiary funds. The investigator prepares comprehensive reports, develops corrective action plans to help representative payees meet SSA Commissioner requirements, and may handle complex reviews and train representative payees. The position also provides beneficiaries with information and referrals to programs or services that may protect their rights and well-being, participates in legislative and regulatory advocacy, and conducts education and outreach about disability rights.

Requirements

Bachelor's degree and two years of attorney, educator, paralegal, and/or advocate experience; or a master's degree and some attorney, educator, paralegal, and/or advocate experience.
Successfully pass a background check conducted by the U.S. Office of Personnel Management; final candidates must submit a Declaration for Federal Employment.
Valid U.S. driver's license.
At least 19 years of age at the time of hire.
Acceptable Motor Vehicle Report in compliance with University policies; applicants under 21 will have some driving restrictions.
Ability to work sensitively with individuals with disabilities.
Ability to work independently while supervised and supported by managers and team members.
Ability to analyze and synthesize information from a variety of sources.
Ability to manage multiple projects simultaneously.
Effective verbal and written communication skills.
Exceptional interpersonal relationship skills.
Strong computer and technology literacy.
High commitment to service excellence.
Strong mathematical skills.

Nice To Haves

Bachelor's degree and six years of related work experience or five years of advocacy work; or a master's degree and four years of related work experience or three years of advocacy work.

Responsibilities

Conduct SSA Representative Payee Reviews according to SSA protocols and assess payee compliance.
Prepare, generate, and distribute review notifications and SSA Privacy Act Statements to required recipients.
Investigate allegations of abuse and neglect involving people with disabilities.
Conduct onsite reviews of people or entities serving as representative payees.
Interview representative payees and beneficiaries.
Review confidential and private records; document observations; and collect relevant evidence and information.
Inspect worksites and housing facilities for possible health and safety violations.
Review and analyze financial records for violations or potential mismanagement of beneficiary funds.
Prepare comprehensive reports detailing review findings.
Develop corrective action plans to help representative payees comply with SSA Commissioner requirements.
Handle complex reviews and train representative payees in their duties when required.
Provide beneficiaries with information and referrals to appropriate programs or services to protect their rights and well-being.
Participate in legislative and regulatory advocacy work.
Conduct education and outreach about disability rights.